Five Tips for Using Great Questions
Five Tips for Using Great Questions
2. When asked for advice, ask a question instead. People learn more and become proficient when they think things through themselves. Ask a good question and then be quiet while they come up with their own solution.
3. Slow down. Let your answer emerge. Often, we miss out when we seek solutions too quickly. “Stay with” your question longer than you may think necessary and most likely you will discover richer answers.
4. Avoid and challenge the “Yeah, I know” syndrome. The next time someone offers you a solution when faced with a dilemma, stop yourself when tempted to respond, “I know.” Chances are that you really don’t know, based on the fact that you’re in the situation! This knee-jerk response is just your brain in defensive posturing and it closes off inquiry. Allow yourself to be open instead.
5. Work with a good set of questions daily. Journal using a great question or use brainstorming sessions. There is richness and power in great questions that you can’t get to any other way!
Five Tips for Using Great Questions - To learn more about this author, visit Sue Lindgren Hawkes's Website.
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1. Ask “What’s really going on here?” One organizational development consultant I know keeps this question uppermost in his mind whenever he is working with a client. He says it helps him focus on the real, underlying issues and not get distracted by obvious concerns which aren’t usually what really needs to be solved.
2. When asked for advice, ask a question instead. People learn more and become proficient when they think things through themselves. Ask a good question and then be quiet while they come up with their own solution.
3. Slow down. Let your answer emerge. Often, we miss out when we seek solutions too quickly. “Stay with” your question longer than you may think necessary and most likely you will discover richer answers.
4. Avoid and challenge the “Yeah, I know” syndrome. The next time someone offers you a solution when faced with a dilemma, stop yourself when tempted to respond, “I know.” Chances are that you really don’t know, based on the fact that you’re in the situation! This knee-jerk response is just your brain in defensive posturing and it closes off inquiry. Allow yourself to be open instead.
5. Work with a good set of questions daily. Journal using a great question or use brainstorming sessions. There is richness and power in great questions that you can’t get to any other way!
Five Tips for Using Great Questions - To learn more about this author, visit Sue Lindgren Hawkes's Website.
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Michel NerayMichel Neray has over 25 years of experience as an award-winning copywriter, an Internet pioneer, a tradeshow pitchman and a senior sales and marketing executive. An online pioneer, he was one of the first marketing professionals to embrace the Internet by building websites as early as 1993. In 1994, Michel co-authored a book entitled "The Great Crossover: Personal Confidence in the Age of the Microchip", which made it to Jack Canfield's Achiever's Recommended Reading List. Michel founded Portfolios.com in 1995, the world's first online source directory for creative professionals and one of the first websites based on community generated content. Since creating The Essential Message in 2003, Michel has helped thousands of independent professionals and entrepreneurs as well as growing corporations find a better way to differentiate, position and brand themselves. In 2005, his chapter "Everything Starts With A Conversation" was selected as the lead for the book, "Sales Gurus Speak Out" and re-published in 2008 for 'Awakening The Workplace Volume 3'. He is also a co-author of "In the Company of Leaders" (2008) with 40 top North American leadership experts. - Visit Michel Neray's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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![]() Sue Lindgren Hawkes (Visit Sue's Website) Sue Lindgren Hawkes is the founder and CEO of YESS! - Your Extraordinary Success Strategies, Inc. (www.sayyess.com) , a world-class coaching organization offering customized programs and coaching certification. A Certified Management Effectiveness Coach, Hawkes is a best selling author, an internationally-recognized seminar leader, speaker and entrepreneur who specializes in the domains of communication, leadership and organizational effectiveness. She also facilitates three Women Presidents Organization chapters, working with C-level executives of $1M–$300M companies. Sue has received numerous awards including the Exemplary Woman of the Community, WomenVenture’s Unsung Hero award, SBA’s Midwest Regional 2007 Women in Business Champion of the Year and was one of the 2007 Top 25 Women to Watch in Minnesota business. She most recently was awarded a LifeLine Award by Upsize Magazine in March 2008.
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