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Without Emotional Intelligence Sustainable Change Can’t Happen

Without Emotional Intelligence Sustainable Change Can’t Happen

Bring up the topic of emotions in business and it triggers many responses, most of which discount the value of emotion in any business equation. Yet, emotions are the catalyst for what moves and motivates us. The words “emotion,” and “motivate,” all share the root word “emovare”, which is Latin for “to move.”

When you think about any situation in your own life, can you imagine it without an emotional component? Probably not. Emotions and feelings are at the core of everything we do; feeling are always involved.

Mention the topic of intelligence in business and it can trigger many responses, most of which seem to be acronyms from a variety of academics attempting to describe the validity (or lack thereof) of a person’s talents. But another definition provides a much broader spectrum than the linear one most of us are used to; “Intelligence is the ability to respond successfully to new situations and the capacity to learn from one’s past experiences”

Developing emotional intelligence (EI) positively impacts happiness, motivation and productivity, enhances the ability to manage and alleviate stress, and increases the ability to resolve conflict. It also figures strongly in how well people listen to us. EI determines how effectively we express our emotions within the context of our workplace, family and community.

So how does EI relate to sustainable change? Researcher Antonio Demasio determined that human beings cannot make cognitive decisions without also processing emotional information (how we feel about the situation.) Our ability to remodel, update and even upgrade our identities, to resolve problems and conflicts, and consequently our ability to move ourselves and others from “no” to “yes” is dependent on how skillfully we process our emotions.

That many of us misunderstand our interpersonal relationships and fail to value them appropriately is most evident in business. We have to become very skillful in the way we generate and broadcast our emotional power. Too much, and people avoid us or set up defenses that block communication; too little, and we never break through the barriers to intimacy or develop enough energy to achieve the very dreams that give our lives meaning.

On a biological level, research at the National Institute of Mental Health (NIMH) shows that emotions are very closely associated with neuro-peptides which circulate throughout the organs acting as “messenger molecules.” These molecules pass on information about what is happening in one part of the body to the entire system giving scientific credence to experiences like having a “gut feeling,” or feeling fatigued when experiencing strong emotion. It’s actually happening in our bodies and not just a concept.

Understanding this chemistry of emotions can help us change our worldview so we can influence and direct our emotions, but it does not mean we can turn them off like a light bulb. Coupling our EI with cognitive intelligence and language allows us to label our feelings and give them a wide variety of symbolic meanings, texture and nuance.

As a leader, the greater your responsibilities, the more important your emotional intelligence competencies are. Regardless of your position, EI is a critical skill to create lasting change for yourself and with others. It is imperative to consistently develop your EQ in order to realize your ideal life.

Research shows also that while our IQ becomes static in our teens, our EI can be developed throughout our lifetimes. You can assess, measure and develop it and the practice provides immediate results.

By impacting and continually developing your EI, you will expand your bandwidth of behaviors, become more flexible and tolerant, and generate better decisions and more creative solutions to the daily problems. As a team or organization develops EI sustainable change becomes available.

Emotional Intelligence is not fluffy or “touchy-feely.” For anyone who interacts with and influences others, it is the most critical skill set to develop and improve.





Without Emotional Intelligence Sustainable Change Cant Happen - To learn more about this author, visit Sue Lindgren Hawkes's Website.

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Leanne Hoagland-Smith
Are your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website

Cheryl Matthynssens

Cheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur.  Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well.  A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles.  She opened up a small affiliate site - The Balance Guide-  to help others find resources for mental and emotional well being.  Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com

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Anne Barr
Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website


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Sue Lindgren Hawkes
(Visit Sue's Website) Sue Lindgren Hawkes is the founder and CEO of YESS! - Your Extraordinary Success Strategies, Inc. (www.sayyess.com), a world-class coaching organization offering customized programs and coaching certification. A Certified Management Effectiveness Coach, Hawkes is a best selling author, an internationally-recognized seminar leader, speaker and entrepreneur who specializes in the domains of communication, leadership and organizational effectiveness. She also facilitates three Women Presidents Organization chapters, working with C-level executives of $1M–$300M companies. Sue has received numerous awards including the Exemplary Woman of the Community, WomenVenture’s Unsung Hero award, SBA’s Midwest Regional 2007 Women in Business Champion of the Year and was one of the 2007 Top 25 Women to Watch in Minnesota business. She most recently was awarded a LifeLine Award by Upsize Magazine in March 2008.

Sue Lindgren Hawkes is a Gold author on EvanCarmichael.com
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