Decisions between a clear right and an obvious wrong are easy. In business as in most areas of life, many choices are not so clear cut. Helping business owners and managers make the right decisions, whether the situation is tough, tempting or trouble free is what comany ethics is all about. Ethical dilemmas often rise when the good of the individual or the company differs from the good of the customer or when more than one course of action may be ethically justifiable. Sometimes ethical challenges spring up from weighing short-term and long-term consequences or value differences between two or more people.
For example, what would you do if you found yourself in this situation? The lowest price at which your company can supply an essential product is still higher than one of your best customers can afford and you know one of your competitors can supply it for less. Do you refer the customer and take the chance of losing the account? All companies should have an ethics program and most companies can set-up an effective ethics program in several ways. The most common is rotating an Ethics Officer from within responsible for internal ethics and using an outside firm to do the training and management. All employees should have access to someone they can discuss freely their concerns or ask for help with ethical dilemmas. Make everyone a member of the team. Applying rules inconsistently demoralizes employees and creates anxiety in people who genuinely want to do the right thing. Having rules that are randomily or rarely enforced tells employees that the company does not value its own standards.....and... if management doesn't value their own business standards, why should they?
Decisions Decisions Decisions - To learn more about this author, visit Dave Turkin's Website.
Like this article? Share it with your friends
 |
Related Articles |
|
 Tips On Making Good Decisions
|
| |
Throughout our lives all of us are faced with making tough decisions. Do I take this new job? Do I move out of state? Do I marry her/him? Do I have this surgery? Obviously some are more important than others, some a...
|
|
5 Deadly Decisions in Business and How to Avoid Them
|
| |
Think about this for a moment - Thousands and thousands of business decisions are made every day. Many of those business decisions can be and are deadly! And think how very difficult it is to avoid making some of th...
|
|
Still wondering if search engines really matter in YOUR business?
|
| |
A recent study by Internet research firms Marketing Sherpa and Enquiro called, "The Role of Search in Business to Business Buying Decisions" strongly demonstrated that search engines are now the dominant force dri...
|
|
A Strategic Thinking Approach To Making Good Decisions From Your Strategic Thinking Business Coach
|
| |
Did you ever stop and think about how many decisions you are required to make each and every day. There are probably hundreds of decisions that need to be made in your business and your personal life every day. An...
|
|
Selling to Different Customers
|
| |
Each customer uses different criteria when making a buying decision. The fact that a salesperson can understand this criteria and help the customer make that buying decision, is why a good salesperson does so well....
|
|
|
|
![[Get Copyright Permissions]](http://license.icopyright.net/images/icopy-w.gif){kind=small}
