Major Crisis don't just happen!
Major Crisis don't just happen!
Most crisis are the result of multiple mistakes, not just one. Chains of mistakes often cause major operational or strategic missteps in business. Some businesses, rather than seek assistance or professional help take the position of denial that the problem actually exists or ignore complaints which reflect negatively upon the company. Allowing these mistakes to continue on for any period of time usually ends up costing the company loss of income, marketshare as well as a loss in reputation.
Some businesses are able to avoid such missteps. Missteps can be avoided if certain procedures are put into place which are adhered to in the company policies and procedures and followed by management.
1. Create a system to detect patterns of mistakes early and trust the data to be
correct.
2. Communicate and seek advice throughout the company and from professional consultants
and advisors.
3. Don't under-estimate the potential damage or mistakes.
4. Consider the unthinkable and predict the unexpected.
5. Protect the relationship with customers or clients at all costs.
6. Mistakes are not passive; mistakes or a bad situation will not go away on its own.
You have to make them go away.
Every business makes mistakes, but successful ones make fewer of them, discover them early and fix the problem faster and more agressively than other businesses.
Major Crisis dont just happen - To learn more about this author, visit Accessible Business Consultants's Website.
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When a business finds itself embroiled in a major crisis and out of control, hindsight usually reveals a series of events leading up to the crisis. Whatever the underlying cause, a catastrophic environment accident, a series of product defects, a major strategic mistake, a non-calculated marketing error, or something else, major crisis don't just happen.
Most crisis are the result of multiple mistakes, not just one. Chains of mistakes often cause major operational or strategic missteps in business. Some businesses, rather than seek assistance or professional help take the position of denial that the problem actually exists or ignore complaints which reflect negatively upon the company. Allowing these mistakes to continue on for any period of time usually ends up costing the company loss of income, marketshare as well as a loss in reputation.
Some businesses are able to avoid such missteps. Missteps can be avoided if certain procedures are put into place which are adhered to in the company policies and procedures and followed by management.
1. Create a system to detect patterns of mistakes early and trust the data to be
correct.
2. Communicate and seek advice throughout the company and from professional consultants
and advisors.
3. Don't under-estimate the potential damage or mistakes.
4. Consider the unthinkable and predict the unexpected.
5. Protect the relationship with customers or clients at all costs.
6. Mistakes are not passive; mistakes or a bad situation will not go away on its own.
You have to make them go away.
Every business makes mistakes, but successful ones make fewer of them, discover them early and fix the problem faster and more agressively than other businesses.
Major Crisis dont just happen - To learn more about this author, visit Accessible Business Consultants's Website.
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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