Hello, Is Anybody Home?
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Free Download - The Steps to Brand Greatnessor Purgatory By Mark Smiciklas |
I wonder how many companies simply ignore inquiries that arrive via the "info@companyname.com" in-box?
On a recent project I needed some product information to complete a proposal for a client. I contacted four manufacturers and received only one response. I will likely end up recommending the one supplier that took the time to help answer my questions.
In an era of technology and connectivity, there should be no excuse for your small business to miss the opportunity to serve a customer.
Think about mapping "info@yourcompany.com" to a specific email address and having that email account linked to a BlackBerry. This will give you the ability to engage in a conversation with a customer instantly.
I think you will be surprised by the positive reaction you will get from your customers - most small businesses don't deliver on the service promise...set yourself apart by responding to those emails and providing responsive service that will create buzz and word of mouth about your small business.
Hello Is Anybody Home - To learn more about this author, visit Mark Smiciklas's Website.
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained 4000+ students worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular home staging guides made up of a Design Guide, Color Guide, Portfolio Guide and Twitter Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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Marcus ArkanMarcus Arkan currently serves as the President/Principle Broker of Syndicate Mortgages Inc. After working with a number of Canada's top financial institutions, the experience and knowledge he gained throughout his professional career combined with his drive and entrepreneurial spirit led him to develop his own company. The operation began in 2003 in the basement of his home and now has flourished into a successful corporation with a head office in one of Metropolitan Toronto's busiest sectors and 10 branch locations employing over 100 mortgage professionals. His organization is now one of Ontario's leading mortgage brokerages specializing in residential, commercial, and construction financing. He holds the designation of Accredited Mortgage Professional from the Canadian Association of Accredited Mortgage Professionals. This allows him to differentiate himself from other mortgage originators and demonstrates his commitment to the highest standards of industry performance. For more information on Mr. Arkan and his Syndicate Mortgages Inc., please visit www.syndicatemortgages.com. - Visit Marcus Arkan's Website |
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