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Accountability, An Essential Element for High Performance - Click To Read Article
I recently learned a new method for making myself and others more accountable. It is called behavioural contracting and was taught to me by Bob Davies, a trainer and coach based in the U.S. I tried his method and found it highly effective. To make this work you need to have someone, a coach or friend to work with you to form a behavioural contract. Take a look at your one key goal you set for yourself this year, or set one now. My experience is that if we set and focus on one wildly important goal and take action towards achieving it, other areas of our lives or business improve as well.

Work Less, Earn More - Click To Read Article
How do you work less and earn more if you are paid for the time you put in? The only way is to be a business owner or sales professional. Business owners go into business for many reasons but in the end we all want to earn enough to have the freedom to do what we want, when we want.

Creating a High Performance Organization
- Click To Read Article
Organizations, just like the teams in the Tour de France, are made up of individuals who perform activities on their own as well as part of a larger whole that we often refer to as a team. Do we realize our own potential to become elite performers? Whether we are the president or the front line staff member, do we understand our own strengths? What do we need to improve in order to deliver the maximum to our organization?

Here is a recipe for success
- Click To Read Article
We all want the magic formula or recipe for instant success. Unless your definition of success is to have millions of dollars and you win the lottery, success is never instant but the result of deliberate action toward a pre-determined objective. Every chef has his own recipe; this is mine but keep in mind that success is in the journey, not the destination. Recipe for success: Motivation + Belief + Effort = Success

8 Days to Small Business Success
- Click To Read Article
During Small Business Week in Canada I took some time to stop and think about what it takes to have a successful small business. These 7 essential tips must be implemented as an integral part of your business, in order to ensure success. Stop for a few minutes now and think about how well and often these activities are being done and decide what needs to improve. The success or failure of all small businesses is associated with the performance of these crucial activities. Pay close attention to them and ensure your success for the future.

Imagine All the People
- Click To Read Article
“Imagine all the people living life in peace” sang John Lennon in the 70’s and it’s still being played today. Well, imagine employees working everyday in harmony and peace and happily contributing to a healthy and highly profitable organization. Sounds like wishful idealistic thinking from the 70’s, right? But recent studies show that this is possible. The global consulting group Towers Perrin has published their annual global study of employee engagement, which shows just how motivated people are to perform at their best.

This President Is On Track To Double Sales
- Click To Read Article
How often do business owners express frustration about an area of their business that appears to be blocking accomplishment of a key goal? Mr. Mario Lapointe, president of SMT-ASSY, a Montreal firm that services the electronic industry felt just that way, although he was very positive about the long-term prospects for his business even considering the increased competition from Asia. Mr. Lapointe decided to work with me to take his business to the next level, which in his words was to double sales within 12 to 24 months.

Habits: Good or Bad, they drive current performance
- Click To Read Article
It is what people do and how they do it that creates the current state of an organization, especially those in leadership and management positions. If one does not question both what and how we do things, we will continue to do them the same way.Here are the steps to changing a habit or creating a new one. These same steps are related to learning a new task as well, and can be applied to developing a new way of thinking or attitude as well as to a physical action or behaviour. All new learning or change must go through this process.

Changing Gears
- Click To Read Article
One thing is true; if you keep doing what you always have done you will keep getting the same results. Whether you are achieving what you want or not, it is always important to understand what is driving the present results. What is causing your current performance? What can be done to make it even better or eliminate any obstacles or distractions? Is the problem internal meaning is it your attitude or bad habit, or is it external or is it external such as money, other people etc. One thing is for sure, we choose the circumstances we find ourselves in, whether it be the work environment or relationships. The good thing is that when we acknowledge our power of choice, we also empower ourselves to change the situation.

Staying In Focus
- Click To Read Article
In the midst of our fast-paced lives and high-speed continuous communication, keeping the very important things in focus is more crucial than ever, and is also quite challenging. One reason is because so many things are competing for our attention and thus there are more choices to make on where to focus. Here are a few steps you can take to refocus your attention on the right things for your success.

Are Leaders Born or Developed?
- Click To Read Article
According to Marc Hasrouny and Sam Khreishe, co-owners of Megatel Services Inc., the answer is: both. Having taken them through a process of leadership training and development, they are seeing how self-development builds upon the inherent leadership qualities that we are all born with.

Lucky Number 7
- Click To Read Article
Studies show that that those who write down their goals have an 80% greater chance of achieving them. Of course, writing something down is never enough. We need to maintain our focus and take action. Donald Trump has been quoted as saying that to achieve success at any level, you must take action. Take your one or two most important goals for creating greater success in your life, and complete the following 7 steps.

Vision, Innovation, and Teamwork
- Click To Read Article
Vision, innovation, and teamwork are the components for success that this president has chosen for creating a high-performance organization.

Keep Customers Coming Back
- Click To Read Article
Keeping customers satisfied and coming back for more is not rocket science, just common sense. Read these steps useful in customer retention.

Ten Ways to Boost Your Productivity
- Click To Read Article
Productivity is not just about doing more. It's about working smarter to get more things done. But to be really efficient, it takes effort and practice. Here are a few tips to help you learn to get more out of each and every day.

Sell, Sell, Sell, Sell
- Click To Read Article
What is a business without sales? If you want to survive and thrive you must have customers that purchase goods and services. This is true for all organizations, even non-profit. Sales people can be the hardest to manage and motivate as they tend to be high energy and independent types.

Creating a Culture of High Performance
- Click To Read Article
Heroes in sport may be compared to leaders in organizations. How the members behave and perform is often a result of the example set by leadership. For instance, if a company’s set of published standards are that it values responsibility and accountability, but management often does not abide by these stated principles, employees will, as a consequence, feel it is alright to do the same, thus fostering a culture of deception contrary to the stated value. What kind of culture exists in your organization? Does it contribute to the personal goals that you, as a leader, have or envision for yourself and your company? Do changes need to happen in your culture, values, beliefs and norms in order to stay competitive and achieve high performance in today’s radically changing business environment?

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About the Author


Stephen Goldberg
(Visit Stephen's Website)
What makes a highly effective speaker, facilitator or coach? Someone creative, flexible, engaging, knowledgeable, and committed to helping others, makes a big impact on his audience. With over thirteen years’ experience as a facilitator and coach, and a practical business and sales background, Stephen Goldberg possesses these essential qualities, and more. Creating fast-paced learning through interactive activities, and engaging listeners with humour and stories, Stephen‘s from-the-heart style of delivery responds and adapts to the specific needs of each event’s participants, entertaining while always stimulating learning and growth. The visually rich multimedia presentations that accompany his speeches capture the attention and the emotions of his audience. Read more at www.optimusperformance.ca/e n-products.php Stephen is regularly featured in articles in the Montreal Gazette Business and Working life sections. He is the owner of Optimus Performance, a successful human resources development and consulting company, and publishes its monthly e-newsletter.Sign up for it at visitor.co nstantcontact.com/email.jsp?m=110131599017 1&p=oi
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