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When Disaster Strikes, What's Your Plan B?
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| Guest post by: Dave Ferguson |
Article Overview: Disasters are by their very nature unexpected. But, in business, the unexpected can put you out of business. Some "disasters" can be planned for and the consequences mitigated. Having a "Plan B" is the key.
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When Disaster Strikes, What's Your Plan B?
We've all been moved by the sheer magnitude of the disaster in Haiti. I've also been impressed by the response to that disaster. One of the biggest problems shortly after the earthquake was the traffic jam at the airport - there were so many planes trying to deliver aid that some had to be turned away for lack of space on the ground to land.
The disaster illustrated two very important concepts: the will to help and the ability to respond. The Red Cross seized upon the opportunity. Within hours I noticed ads saying I could text "Haiti" to a number and give ten dollars to the Red Cross to support their efforts. The charges would appear on my cell phone bill. It was brilliant, a simple but highly effective campaign. The logistics, however, were probably complicated. So many providers to negotiate with, details to work out, ads to create, television networks to talk to, and so on, that it's hard to believe the idea was generated the day of the earthquake. Their marketing effort was timely and their "sales" results were impressive.
But, all this was after the fact. Limiting death and injury requires action before disaster strikes. Earthquakes in California resulted in changes to the building codes and more sophisticated engineering of structures. Hurricanes in Florida have resulted in changes to the way structures are built and how people are warned. The tsunami in the Indian Ocean resulted in a multi- national early warning system. Deaths and damage will be prevented in the future.
If disaster strikes your business, are you prepared? Is your computer information backed up on a periodic basis and stored off-site? What would you do in the case of a fire or flood? A blizzard? What if one of your key employees is injured or becomes ill - or quits? How will you keep your business running, what's your plan?
It doesn't need to be complicated, simple is probably better. If you have an accessible copy of you important information, whether written or electronic, you're covered. It's easy enough to set up a temporary office elsewhere if you have phone and Internet service. If every key employee has a person or persons to assume their duties you can get by for a few days and your customers won't notice the difference (these people do go on vacation don't they?). There are many temporary help agencies that can provide adequate help for a period of time if you have defined your needs and talked to them in advance.
Like insurance, planning softens the financial blow. And, planning is inexpensive - it just takes time. Implementing those plans might require a modest investment but can you afford not to make that investment? How much will it cost to be out of business for a day? That's the real bottom line.
Article Tags: business, Disaster, plan
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About the Author: Dave Ferguson RSS for Dave's articles - Visit Dave's website Dave Ferguson works with people in business - owners, executives. managers, sales teams and commissioned professionals - to help them to improve their performance and results. With a background in corporate operations, working for companies large and small and coaching people for 20 years, he knows how to help his clients confront real-world business challenges. He helps people to work smarter, not harder; to be more effective, focused, and strategic in their approach - to turn their dreams into goals, goals into plans, and then take the actions necessary to implement those plans and reach their goals. Through his workshops, his website, www.LakeCountyBusinessCoaching.com, his published articles and his complimentary monthly newsletter he provides valuable tools and tips for improving your results. Look for his new book The Business Owner’s Bible – Operating On Faith. Click here to visit Dave's website Are You Planning To Fail Or Just Failing To Plan Half Full or Half Empty What The Campaign Can Teach Us About Sales Ratlike Cunning Intelligent Persistence Singular Focus Take A Vacation To Improve Your Results |
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