Passion- The Fire That Illuminates the Path to Success
Passion- The Fire That Illuminates the Path to Success
During our stay we dined at a great restaurant on the marina (hint: La Dolce Vita at the Port Lucaya Marketplace). The food was spot-on and the surroundings and ambiance were spot-on as well, but it was our server who made it an unforgettable experience.
I was immediately struck by our servers’ enthusiasm; let’s just say it was contagious! This fellow was so incredibly full of joy I simply had to ask him- why? He explained that he’s always been a very happy person (I suppose that might come more easily when you live in paradise). More importantly he told us that he’s very passionate about everything he does. His passion, coupled with his willingness to express it made him an exceptionally engaging and vibrant person. Bottom line- while La Dolce Vita is a superb restaurant I’m sure there are many finer restaurants on the island; but in my eyes they’d be hard-pressed to have made such a memorable impression.
Passion drives many of us to do what we do; to make the choices we make. It also helps us sustain the effort needed to be successful. Of his own admission our server is passionate about everything he does. His passion not only sustains his enthusiasm and joy, it has a positive impact on the restaurant in which he works. How? Through his enthusiasm and joy our dining experience was both unforgettable and vivid. This translates to our willingness to tell others about our experience (witness this newsletter). If you happened to hear of our experience and do go to the island I’d say there’s a far greater chance you’ll check out this restaurant. If you do go there, at the very least you’ll likely enjoy a great meal in a beautiful setting; and if you’re real lucky you’ll be seated in Mer…’s section.
In the eyes of the consumer a business is attractive if their offerings are necessary or desirable and are offered at a fair (read: competitive) price. What you don’t see here is the word passion. That’s because passion is ‘the icing on the cake.’ You can attract people to a business that offers all that they need/want at a fair price but the real question is can you keep them coming back?
Ah, herein lies the differentiator; I am of the belief that those businesses that are passionate about what they do (and who they are) are better equipped to retain their customers. So, what is your stance? Are you passionate about your business? How about your’ employees? Are your customers eager to come back for more or are you constantly searching for replacements?
Passion The Fire That Illuminates the Path to Success - To learn more about this author, visit Ed Drozda's Website.
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On our recent anniversary trip to Grand Bahama Island my wife and I were thrilled to meet some of the warmest people we have met in our travels. Most of the people we met were happy we were there and made a point of enriching our visit.
During our stay we dined at a great restaurant on the marina (hint: La Dolce Vita at the Port Lucaya Marketplace). The food was spot-on and the surroundings and ambiance were spot-on as well, but it was our server who made it an unforgettable experience.
I was immediately struck by our servers’ enthusiasm; let’s just say it was contagious! This fellow was so incredibly full of joy I simply had to ask him- why? He explained that he’s always been a very happy person (I suppose that might come more easily when you live in paradise). More importantly he told us that he’s very passionate about everything he does. His passion, coupled with his willingness to express it made him an exceptionally engaging and vibrant person. Bottom line- while La Dolce Vita is a superb restaurant I’m sure there are many finer restaurants on the island; but in my eyes they’d be hard-pressed to have made such a memorable impression.
Passion drives many of us to do what we do; to make the choices we make. It also helps us sustain the effort needed to be successful. Of his own admission our server is passionate about everything he does. His passion not only sustains his enthusiasm and joy, it has a positive impact on the restaurant in which he works. How? Through his enthusiasm and joy our dining experience was both unforgettable and vivid. This translates to our willingness to tell others about our experience (witness this newsletter). If you happened to hear of our experience and do go to the island I’d say there’s a far greater chance you’ll check out this restaurant. If you do go there, at the very least you’ll likely enjoy a great meal in a beautiful setting; and if you’re real lucky you’ll be seated in Mer…’s section.
In the eyes of the consumer a business is attractive if their offerings are necessary or desirable and are offered at a fair (read: competitive) price. What you don’t see here is the word passion. That’s because passion is ‘the icing on the cake.’ You can attract people to a business that offers all that they need/want at a fair price but the real question is can you keep them coming back?
Ah, herein lies the differentiator; I am of the belief that those businesses that are passionate about what they do (and who they are) are better equipped to retain their customers. So, what is your stance? Are you passionate about your business? How about your’ employees? Are your customers eager to come back for more or are you constantly searching for replacements?
Passion The Fire That Illuminates the Path to Success - To learn more about this author, visit Ed Drozda's Website.
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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