IHHPcom Emotional Intelligence Programs Emotional Intelligence Training
Emotional Intelligence for Personal Leadership - A Comprehensive Learning Program
IHHP - Institute for Health and Human Potential
Research is clear: Emotional Intelligence (EQ) is the single greatest contributor to personal excellence and leadership. Increased EQ moves individuals and teams to increased resilience in the face of change, enhanced performance, better communication and greater success! The Emotional Intelligence for Personal Leadership curriculum has been designed to provide learning for employees with the express objective of empowering individuals to take more responsibility for their behavior and performance.
The following program options, when combined, create a powerful and lasting learning experience:
EQ Training Programs - Each session can be delivered in half or full days
Session One: Self Awareness and Emotional Management
The session provides individuals with the following opportunities:
* Increase awareness of the drivers of high performance and the key concepts of emotional intelligence
* Understand the brain science of emotions that drive our behavior
* Increase Self-Awareness through self-assessment and interactive exercises, to identify the gaps between our intention and the impact we have on others
* Learn strategies to Increase self management and self control during times of adversity, conflict and change
* Practice techniques through interactive exercises
Session Two: Emotional Connection: Coaching and Inspiring Others
The session provides individuals with the following opportunities:
* Review successes and challenges applying the EQ techniques learned in Day One
* Learn what it means to truly connect with others and develop relationships that inspire and engage others
* Learn strategies to develop Empathy and connection with others
* Develop skills to become a more effective coach and inspire others
* Understand how to approach difficult conversations in a nonthreatening way
* Practice techniques through interactive exercises
Session Three: The Three Conversations of Leadership
The session provides individuals with the following opportunities:
* Review successes and challenges applying the EQ techniques learned in sessions one and two
* Understand the importance and impact of the Three Conversations of Leadership:
o Daily Conversations
o Difficult conversations
o Courageous Conversations
* Practice the skill of having Daily Conversation that build relationships based on trust and respect.
* Learn and practice techniques for having Difficult Conversations:
o Giving honest and candid feedback without leaving the other person feeling “beaten up”
o Holding people accountable in an engaging way
o Giving bad news or saying “no” in a way that ensures the person feels valued
* Learn the Art of Courageous Conversations: techniques to speak your truth when there is tension and conflict.
All of our training programs are facilitated using engaging presentations of key concepts, a variety of group and individual exercises, discussions and case studies. These exercises help to motivate, illustrate key learning points, demonstrate important skills and 'drill down' to the drivers of our behavior.
Support and Reinforcement of Learning
The quality of a learning program means nothing, if individuals are not held accountable for practicing the skills they learned when they get back on the job. This is critical to ensure that new pathways will develop and the improved behaviors and performance that result from these pathways. When individuals and organizations start to see significant new skills displayed on the job, this is when learning becomes exciting – and contagious!
EI360™ Feedback Report:
This report summarizes the key multi-rater assessment data from up to 15 coworkers (manager, peer, direct report, key client, family members and others). In order for the EI360 to be a tool to effect change it is important that this is delivered as part of a program or one on one coaching.
The EI360 allows individuals to:
* Gauge their level of emotional intelligence;
* Compare their self-perception with that of others;
* Better understand how their behavior affects performance;
* And, Alert them to potential derailers of their success.
One-on-One EQ Coaching
The most powerful form of coaching is at the individual level. IHHP’s one on one EQ Coaching consists of three to six one-on-one telephone sessions. These sessions are designed to provide support and accountability to each person in reaching the personal development goals they committed to in the training program. This Combined with IHHP’s powerful Emotional Intelligence training programs and the EI360 feedback tool, EQ Coaching will bring the support, focus and accountability individuals need for personal and professional growth.
Specifically, an EQ Coach will help you to:
* Make a commitment to your own personal development;
* Understand the greater purpose of your life and work;
* Define and hold you accountable to personal goals;
* Increase your ability to handle adversity and setbacks;
* Manage your emotions when tension, change and uncertainty hits;
* Improve your ability to connect and form strong relationships;
* Coach others to improve their EQ – including your children!
* Enable you to stay on track by remembering your purpose and vision.
Extended Learning Sessions
Our Extended Learning Sessions (ELS) are an impactful cost effective way to keep people inspired and engaged in the learning process. These sessions allow an unlimited number of participants who have gone through a training program to attend presentations conducted over the web and telephone, which will reinforce, support and encourage their continued personal development.
The ELS Series consists of two one-hour sessions spread two to four weeks apart after the training. They consist of a short review of key concepts taught in the training, approaches and ideas for implementing those strategies, and presentation of new advanced techniques. In depth Q & A and a focus on application at work (and at home) are used to further develop leadership abilities. The structure of the calls follows the Emotional Intelligence model:
* Session 1: Self-Awareness & Emotional Management – understand the emotions driving our behaviors, and identifying our unique triggers and default behaviors. Practice self-management techniques to stay calm when there is tension and conflict.
* Session 2: Emotional Connection and Personal Leadership – use EQ coaching techniques to inspire and engage others. Commit to taking action and ongoing personal development.
The Extended Learning sessions are most powerful when combined with the Playing Big interactive eLearning program, which is used to reinforce and deepen learning in between sessions.
Playing Big – Interactive eLearning Program:
Research shows that developing Emotional Intelligence competencies requires repetition and support. IHHP’s interactive computer-based training program Playing Big, offers what you need to make real change in your personal and professional life.
Playing Big consists of six different modules that are presented, one per week, over a six-week period. Segments start and end with an inspiring and thought-provoking video of Dr. JP Pawliw-Fry discussing techniques to improve performance and leadership. Each module also includes questions and exercises to further enhance learning as you master the critical skills of Emotional Intelligence.
Topics within the Playing Big program include:
* How to inspire and motivate others;
* How to recognize barriers to performance – in ourselves and in others;
* Tools to self-soothe and improve impulse control during challenging times;
* How to deal more effectively with difficult relationships and conflict;
* Techniques to increase empathy – a critical skill to connecting and coaching others;
* Tips on how to get to the top level of performance, and live to enjoy it; and,
* Exciting new research in human behavior and performance.
IHHPcom Emotional Intelligence Programs Emotional Intelligence Training - To learn more about this author, visit Bill Benjamin's Website.
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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