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Team Performance and Emotional Intelligence: Emotional Intelligence Training
Written by: Bill BenjaminArticle Overview: Team Performance and Emotional Intelligence: Emotional Intelligence Training.
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Free Download - Business Case for Emotional Intelligence EI and Emotional Intelligence EQ By Bill Benjamin |
Team Performance and Emotional Intelligence: Emotional Intelligence Training
TEAM PERFORMANCE AND EMOTIONAL INTELLIGENCE
“In the world today there is plenty of technology, plenty of entrepreneurs, plenty of money, plenty of entry capital. What’s in short supply is great teams.”
John Doerr, Legendary Silicon Valley Venture Capitalist
Teams with high levels of EQ consistently outperform those with strong IQ. Why? To a large degree, it is a result of intelligently handling ‘difficult to manage’ emotions. Emotions, not handled properly, can lead to a breakdown where the simplest tasks end up taking more energy than required, resulting in not only impaired innovation but a diminished ability to solve key business issues.
IHHP’s Emotional Intelligence programs can be geared to promote team development by blending ‘activity-based’ learning with core EQ concepts to increase team performance. This is accomplished by focusing on:
• Activities that challenge a participants EQ requiring them to operationalize two key EQ competencies: self-soothing and courageous conversations while solving a game-related problem
• Bringing greater clarity to the blockers of team performance (such as behaviors i.e. defensive routines that keep a team from ‘knowing’ all of the important information required to make good decisions).
• Courageous Conversations – exercises will be delivered with the objective of providing insight to participants around what is not being said that is acting as a barrier to building a more trusting relationship • Activities that associate behaviors with cause – without a discussion of the cause that is driving a behavior, dissecting the behavior becomes impossible
• Accountability: there is an opportunity to create post-work where managers choose an accountability task so that after the program they are both:
* held accountable to the task (why did they not if it was one that they chose to do?)
* as well as held accountable to the way of the ‘art’ of holding someone accountable. The question is, how can the proper environment be constructed so that the work to hold individuals accountable is framed within a context of a greater ‘relationship’.
Three experiential team-based exercises that may be used within IHHP’s Emotional Intelligence for Personal Leadership program to enhance team performance are:
Tanagrams
Leveraging a very engaging and eye opening communication exercise called “Tanagrams”, the focus of this segment will be to help participants get in touch with the importance of communicating from another person’s frame of reference the foundation of Empathy. While building objects using Tanagram shapes, this dynamic exercise requires participants to coach each other from another persons frame of reference. This activity is very revealing and will foster a dialogue into the art of building “Partnerships. Tanagrams ends with group work focused on opportunities to use the learning and application in the workplace.
Crossover
We will break the group into teams of 10. Each team will have the same challenge. Their goal is to break into 2 groups of 5 and line up facing each other on the 11 provided spaces (5 on one side, 5 on the other with the 11th space in the middle) Abiding by a series of rules, each group of 5 must “cross over” to the other side. What seems easy suddenly becomes very complex, and issues of leadership, problem solving and participation/morale quickly become evident.
O Shoot
O Shoot is a dynamic team activity that will challenge the paradigms of what is possible. Broken into teams of eight to twelve, participants will work on a problem until they feel they have “done all that is possible”, only to find out that others have found ways to better their result with less effort and fewer mistakes. By the end of the exercise, all teams will have accomplished what only moments ago they would have deemed “the impossible”. The debrief will focus on the journey, exploring the emotional and intellectual barriers that were self created as well as the behaviors that enabled major breakthroughs.
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About the Author: Bill Benjamin RSS for Bill's articles - Visit Bill's website  Click here to visit Bill's website   Leadership Training Hospitals Business Emotional Intelligence Increase Performance Leadership Personal Leadership EQ SUCCESS STORIES |
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Re: Anyone Uses Elance.com? Guru.com? Rentacoder.com?
- I've had quite a bit of success on oDesk.com. I've never used Elance so I can't compare.
I like oDesk.com 'cos I get to sort thru people (e.g. within a certain bid range) with a single click. I find their help response very quick and I like the oDesk Team software that "providers" must install. This gives me the Buyer more insight as to what I am paying for. The Team software takes screenshots of the Providers screen on 10 min increments so I can see that the person is infact doing work for me.
Re: your personality type?
- Hi Michelle!
If you are the present-moment focused, this is your result. If it doesn't seem spot on, I'll give you the big-picture focused result.
The Enjoyer of Life. You enthusiastically enjoy experiencing the five senses, creative pursuits and social harmony in the here-and-now. You are independent, socially upbeat, and enjoy creating a positive and happy atmosphere. Despite your outgoing “persona,” you are a private person and few people truly know you well). #1 Strength:
Comfort Creator #2 Strength: Expressing Social Feeling
1) Comfort Creator -- Creating a comfortable physical environment. Feels the ?ve senses vividly. Adept at using objects, or ?nding or building objects, to make a physical space the most soothing to all ?ve senses. Also organizing so objects are easily found in a convenient way. Both the physical comfort of self, and others, is important. Often feel a need to ensure those close to them are warm enough, fed, rested, etc. Will easily offer help to others in these areas, lending a jacket, or offering a snack.
2) Expressing Social Feeling Setting an emotional tone, vibrant, energetic, or serious, etc. Concerned with the emotional environment as it?s happening -- the vibe of people at a party, the tone of a situation, other people?s responses. Setting the tone -- dramatic and serious, or lighthearted and a celebration. Emotional displays are important for knowing how others are feeling, whether bad or good. Someone talking in a monotone about feelings seems insincere. Feels should be shown, so they can be read by others.
Your best type would be:
The Conceptualizer. You are an inventive creator of logical systems of possibilities that you use to create processes,
products or strategies. Socially, you are sometimes quiet, but also find yourself acting as the life of the party,
especially when you get caught up in a debate or entertaining topic of conversation. #1 Strength: Generating
Future Possibilities #2 Strength: Systematic/Rule Logic
Budget.
- I believe the biggest barrier is related to budget.
Training tends to be a normal practice for a big company.
But I have to consider it seriously as an entrepreneur.
Re: your personality type?
- Hi Zac,
If you're on the fence about 2 and 3, I'd think more about them. Big picture people tend to be oblivious to the detail of what is happening NOW -- the colors on a restaurant wall, the layout of someone's apartment, the color of people's shirts at a party, etc. They instead notice the "theme" -- an upscale restaurant (who knows what color), casual shirts at a party (not sure what style), etc. A "trendy" apartment, but who knows where the bathroom was.
Gut feeling people tend to act w/o all the facts, and are comfortable following that instinct. "Thinker" people will choose something even if they HATE it, just because it "makes sense." Where as that makes no sense to a gut person. Thinkers are more "black and white" where as gut instinct feelers are more "gray area" people.
But going with your selections...
1. Within
2. Big Picture
3. Gut Feeling
4. Spontaneous
The Reflective Seeker of Truth. You are a passionate searcher of big-picture meaning and strive to help others with your empathetic listening skills. Socially, you are usually quiet, but can be a social butterfly when you feel like it, though it can be draining to do so for too long. You have a very silly and goofy side, enjoy people and need time to quietly reflect #1 Strength: Predicting Future Likelihoods #2 Strength: Expressing Social Feeling
Predicting Future Likelihoods Predicting what is likely to happen, based on past events, themes, or
what has historically been true. Deciding what will happen, based on past events. These predictions are usually spoken with con?dence and certainty. A thread or common idea is drawn from the past, and these ideas are used to decide what will happen in the future. Authorities and past situations are extremely important for deciding what will happen in the future.
Expressing Social Feeling Setting an emotional tone, vibrant, energetic, or serious, etc. Concerned with the emotional environment as it?s happening -- the vibe of people at a party, the tone of a situation, other people?s responses. Setting the tone -- dramatic and serious, or lighthearted and a celebration. Emotional displays are important for knowing how others are feeling, whether bad or good. Someone talking in a monotone about feelings seems insincere. Feels should be shown, so they can be read by others.
If that is your type, your #1 match would be...
The Strong-Willed Go-Getter. You are a bold sculptor of the here-and-now in order to achieve immediate results following a logical system for making decisions. You add a fun, upbeat vibe to social events and are often the most gregarious person in the room. #1 Strength: Commander of Physical Space #2 Strength: Systematic/Rule Logic
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