The Three Conversations of Leadership: Management Leadership Training
The Three Conversations of Leadership: Management Leadership Training
IHHP - Institute for Health and Human Potential
“The single biggest problem in communication is the illusion that it has taken place”
George Bernard Shaw
We all have relationships at work that aren’t working. This is not surprising, given how the pressure of time and need for results can cause people to have impact they don’t intend. What is surprising, however, is the lack of skill and ability most people have to deal with the relationships that aren’t working.
Leaders want to make their relationships work, they want to give performance reviews that make a difference, they want to give informal feedback that improves clarity and performance, they want to be better leaders. Most, unfortunately, are just not sure where to begin.
The Three Conversations of Leadership provides leaders with the tools and strategies needed to build effective relationships at work. Not only to deal with the relationships at risk that keep them up at night but to grow the kind of robust relationships that drive great results.
In this program, participants learn the crucial Emotional Intelligence skills needed to more effectively:
* Give honest and candid feedback
* Hold people accountable
* Deliver bad news
* Engage people when rolling out change; and,
* Speak truth when there is tension and conflict
The Three Conversations of Leadership - Managing Emotions in the Conversation
The key to having effective conversations is to manage the emotions that are at work for both people in the conversation. The Three Conversations of Leadership sheds light on what emotions might be driving behavior for both people and helps leaders effectively manage their emotions in order to communicate more effectively.
Learning Outcomes
Participants will:
* Understand the three conversations of leadership the daily, the difficult and the courageous.
* Be able to build relationships based on trust and respect that comes with having effective Daily Conversations.
* Learn and practice techniques for having Difficult Conversations:
o Giving honest and candid feedback without leaving the other person feeling “beaten up”
o Holding people accountable in an engaging way
o Giving bad news or saying “no” in a way that ensures the person still feels valued n Begin to learn the Art of Courageous Conversations: techniques to speak your truth when there is tension and conflict that is impacting an important relationship.
The Three Conversations of Leadership gives leaders new insight into what is getting in the way of their most important work – and personal – relationships. It provides them with tools to more effectively have the conversations that matter and drive results. Leaders will also find peace of mind because they are finally dealing with issues they know they need to deal with.
www.ihhp.com
The Three Conversations of Leadership Management Leadership Training - To learn more about this author, visit Bill Benjamin's Website.
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The Three Conversations of Leadership - How Leaders Drive Results by Having The Conversations That Matter
IHHP - Institute for Health and Human Potential
“The single biggest problem in communication is the illusion that it has taken place”
George Bernard Shaw
We all have relationships at work that aren’t working. This is not surprising, given how the pressure of time and need for results can cause people to have impact they don’t intend. What is surprising, however, is the lack of skill and ability most people have to deal with the relationships that aren’t working.
Leaders want to make their relationships work, they want to give performance reviews that make a difference, they want to give informal feedback that improves clarity and performance, they want to be better leaders. Most, unfortunately, are just not sure where to begin.
The Three Conversations of Leadership provides leaders with the tools and strategies needed to build effective relationships at work. Not only to deal with the relationships at risk that keep them up at night but to grow the kind of robust relationships that drive great results.
In this program, participants learn the crucial Emotional Intelligence skills needed to more effectively:
* Give honest and candid feedback
* Hold people accountable
* Deliver bad news
* Engage people when rolling out change; and,
* Speak truth when there is tension and conflict
The Three Conversations of Leadership - Managing Emotions in the Conversation
The key to having effective conversations is to manage the emotions that are at work for both people in the conversation. The Three Conversations of Leadership sheds light on what emotions might be driving behavior for both people and helps leaders effectively manage their emotions in order to communicate more effectively.
Learning Outcomes
Participants will:
* Understand the three conversations of leadership the daily, the difficult and the courageous.
* Be able to build relationships based on trust and respect that comes with having effective Daily Conversations.
* Learn and practice techniques for having Difficult Conversations:
o Giving honest and candid feedback without leaving the other person feeling “beaten up”
o Holding people accountable in an engaging way
o Giving bad news or saying “no” in a way that ensures the person still feels valued n Begin to learn the Art of Courageous Conversations: techniques to speak your truth when there is tension and conflict that is impacting an important relationship.
The Three Conversations of Leadership gives leaders new insight into what is getting in the way of their most important work – and personal – relationships. It provides them with tools to more effectively have the conversations that matter and drive results. Leaders will also find peace of mind because they are finally dealing with issues they know they need to deal with.
www.ihhp.com
The Three Conversations of Leadership Management Leadership Training - To learn more about this author, visit Bill Benjamin's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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John AlexanderJohn has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center. I look forward to hearing from you! - Visit John Alexander's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Staging DivaDebra Gould, aka The Staging Diva®, is President of Six Elements Inc., an internationally recognized home staging company. Inspired by many requests from aspiring home stagers wanting to start similar businesses, Gould created the Staging Diva Home Staging Business Training Program. Gould has trained over 1000 Staging Diva Graduates worldwide to start staging businesses. Buying decorating and selling six of her own homes in four years lead to an interest in real estate staging which she turned into a career with the launch of sixelements.com in 2002. Since then she has staged hundreds of homes in addition to teaching home staging training. Gould is the author of several home staging resources including a series of popular ebooks made up of a Design Guide, Color Guide and Portfolio Guide. For more information about Debra Gould visit stagingdiva.com. - Visit Staging Diva's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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