Become a Master in Listening
Become a Master in Listening
Did you know that the Chinese symbol for listening consists of 10 distinct elements? They combine meanings like "king, ear, eye, heart, sense and respect"
into one symbol.
Listen With Your Ears, Eyes and Heart
What does that tell you? Obviously the entire culture of the Far East perceives listening as extremely valuable and is trained to get a lot of information beyond the spoken word. When you listen with your ears, eyes and heart you can understand much more far beyond the spoken word. You can understand the other person's context, emotion and intentions.
Offering Advice is Not Enough
As a sharp contrast, our Western culture emphasizes verbal and written expression, powerful peaking,
articles and books as part of individual development. This cultural underpinning is subconscious and might impact your readiness to listen effectively.
To what degree do you listen to your business partners, friends and family members? Do you mentally prepare your answer while they speak and before it is your turn to talk? What might your child really want to tell you if you hear the same story over and over again? What might your business partner tell you if they don't follow through? How beneficial would it be to listen and understand the clues for these scenarios?
Here is the #1 step to becoming an expert listener:
Next time you listen to your employee make a conscious effort to be present and give them your full attention without verbalizing a response while they speak. Then take a pause before you respond. Finally, respond with a question instead of an answer. Select a question that asks them to further clarify the situation. Or, ask them for how what they just told you makes them feel. If what they were telling you involved a problem, ask them how they want to solve it instead of offering advice.
Become a Master in Listening - To learn more about this author, visit Susana Lange's Website.
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How do you listen to your employees, clients friends and family members?
Did you know that the Chinese symbol for listening consists of 10 distinct elements? They combine meanings like "king, ear, eye, heart, sense and respect"
into one symbol.
Listen With Your Ears, Eyes and Heart
What does that tell you? Obviously the entire culture of the Far East perceives listening as extremely valuable and is trained to get a lot of information beyond the spoken word. When you listen with your ears, eyes and heart you can understand much more far beyond the spoken word. You can understand the other person's context, emotion and intentions.
Offering Advice is Not Enough
As a sharp contrast, our Western culture emphasizes verbal and written expression, powerful peaking,
articles and books as part of individual development. This cultural underpinning is subconscious and might impact your readiness to listen effectively.
To what degree do you listen to your business partners, friends and family members? Do you mentally prepare your answer while they speak and before it is your turn to talk? What might your child really want to tell you if you hear the same story over and over again? What might your business partner tell you if they don't follow through? How beneficial would it be to listen and understand the clues for these scenarios?
Here is the #1 step to becoming an expert listener:
Next time you listen to your employee make a conscious effort to be present and give them your full attention without verbalizing a response while they speak. Then take a pause before you respond. Finally, respond with a question instead of an answer. Select a question that asks them to further clarify the situation. Or, ask them for how what they just told you makes them feel. If what they were telling you involved a problem, ask them how they want to solve it instead of offering advice.
Become a Master in Listening - To learn more about this author, visit Susana Lange's Website.
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David BarrDavid Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website |
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