Tweet

7 Tips to Overcome Cold Callin Jitters

Written by: Sophie Robertson

Article Overview: Think of cold calling or telemarketing as having meaningful conversations where you may be able to add real value to a client. If you don't ask, you don't know! Also people can't love you/your service if they don't know about you!

7 Tips to Overcome Cold Callin Jitters

I have read many tips on cold calling where the advice ranges from "get over it and do it" to "it's not personal, so don't take it personally when you get a "no". Whilst these tips are true I am not sure , how useful they are on their own, so here are my 7 top tips to overcoming call reluctance:

1. Get into a Champion Mindset (goal clarity, plan and support). It surprises me how some consultants do not have a clear focus when they get on the phone. When I ask:"what do you want from the call"; they sometimes seem uncertain. Sometimes it's just to get their numbers. Clients can tell and it's of no good to them!( See previous article on 8 tips to acheive a Champion Mindset).
2. Visualise yourself getting the job order/client visit
3. Intersperse your cold calls with warm calls. Start with clients who you know just love your service to get into a positive mindset. Your voice wil show your confidence.
4. Think about your strengths and play to them. Whatever your strengths are; use them to service your clients. Hightlight if you are a recruiter extraordinnaire or a great temp manager.
5. Always come from a service point of view. Always think about asking questions to highlight where your client's pain might be. Be creative and solve their problem.
6. Do calls in batches; you will get on a roll. Either you can get back on the horse straight away or capitalise on your success. Let's be honest here. If you don't like calling, you might make a call here and there, but the truth is, it's much easier for you to do them in batches. Think about how you have to psych yourself up to pick up the phone. So much energy wasted if you only make one call. It's also easier because you find that conversations can lead on e.g. if you cre calling banks, they will be in the same boat. You can even be knowledgable without breaking confidences and say" Yes I know other banks are going thru a similar challenge. This is how we have solved it for them".
7. Celebrate every win, every time. Think of your self as a mountaineer. Look down and see how far you have come rather than up and how far you still have to go. This is about giving yourself pats on the back for work well done. It makes you feel good and you'll want to do more! Do not underestimate this step; people who celebrate show more appreciation and will get more.

Related Articles
  Cold Calling - Do You Want More Confidence in Your Ability to Sell?
  Overcoming The Fear Of Cold Calling
  How To Approach Cold Calling
  How to Overcome the Fear of Cold Calling
  Finding a New Job Through Cold Calling

Article Tags: banks, batches, call reluctance, champion, cold calling, cold calls, confidence, conversations, goal clarity, job order, li li, mindset, nbsp, ol type, point of view, recruiter, surprises, truth, visualise



Related Forum Posts
Business Tips - How about: Tips for managers to handle employees more effectively? Tips on how to deal with difficult customers? Tips on how to deal more effectively with suppliers? The only three I have in mind right now, but will try to come up with something else. Chris
Re: Cold Calling - Cold calling is an extremely difficult job to do and unless one learns that being told no by people is not a direct refusal aimed at the cold caller but at whatever is being sold, it can be very soul destroying work to do. One needs to have absolute confidence in themselves and a pretty thick skin. MichelleJ
Re: Using Craigslist SEO to Promote Your Website - Great Craiglist Tips for driving traffic. I can definitely use these to drive traffic to my blog.
Book: The 1-Minute Millionaire: The Enlightened Way to Wealt - Book:The One Minute Millionaire: The Enlightened Way to Wealth Robert G. Allen (co-author of Chicken Soup for the Soul) 2002 Jacket: Is it possible to make a million dollars in only one minute? The answer just might surprise you. [This book] is an entirely new approach, a life changing "millionaire system" that will teach you how to: 1. Create wealth even when you have little or nothing to start with 2. Use the power of leverage to build wealth rapidly 3. Overcome fears so you can take reasonable risks Use "one minute" habits to build wealth over the long term ...Here are two books in one, fiction and non-fiction, designed to address two kinds of learning so you can fully integrate these life-changing lessons. On the right-hand side pages you will find the fictional story of a woman who has to make a million dollars in ninety days or lose her two children forever. The left-hand pages give the practical, step-by-step non-fiction strategies and techniques that actually work in the real world.
Cold Calling - Cold calling is tough, but it is possible. Its a shame that your employer doesn't seem to be giving you any help. I would suggest that you learn everything about the products you're trying to sell to the retailers. It wouldn't hurt to have them close at hand while you're on the phone with a potential buyer. Learn what is great about the items. What do they offer the consumer? Why should the retailer carry them? Who would be most likely to buy the items? Once you know these answers, learn about the companies you are calling. Its hard to tell a retailer that your product is something they need - if you don't know anything about their business and/or the customers. If they have a website that would be a great place to research. Shri


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Ways to Improve Your Landing Page Conversions

Coaching Tip: Identify Your Core Values

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.