Role of Leadership in Planning
Executives love to talk about planning… most complain their processes don’t work very well. Harvard Business Review reports that only 11% of CEOs believe that strategic planning is worth the effort. Most planning processes are too complex, and only document decisions already made. CEOs have the responsibility to make their planning processes effective; I believe the key is to keep the processes simple and focused.
Here are some my observations about the role of Leaders in Planning:
Almost all leaders can talk about where they are taking their business; talking is easy. Ask them to put in it in writing… almost all will struggle.
Mark Twain said, “Mother Nature created writing to demonstrate just how disorganized the human brain really is!”
Everybody in the organization is constantly watching what the CEO says and does. If you want to know what most CEO’s really think… watch their actions, not their words.
Leaders want to lead. They want to be understood. Employees want to follow, execute and excel! Somehow the process of planning and communicating the plan, falls apart in most companies.
CEO of SBC West recently said, “Just about the time I am getting damn sick and tired of repeating our Vision, Mission and Strategies to our management team and their employees, they are just beginning to get it! His admonition… keep on repeating the plan! Sooner or later… people will get it!
Sharing the plan is not enough! Leaders need to paint the big picture… and then invite the team to participate in the process.
Once the team knows the big picture, my favorite questions are:
- From where you sit, what does the future look like?
- What would be the steps you would take to get there?
- What are the obstacles you need to overcome?
- What resources are required?
- What will you measure to know if you are successful?”
Planning is a continuous process… not an event.
The final “plan document” should represent a set of decisions.
The plans that work are the ones that get implemented and measured!
Role of Leadership in Planning - To learn more about this author, visit Jim Horan's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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