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Social Status And Resistance To Change

Social Status And Resistance To Change

Social Status And Resistance To Change

Why do people resist change? “After all, what I’m planning to do”, thinks the owner, “will save the company a lot of money and make life easier for my employees. So, why are they resisting or even sabotaging this change?”

This is a problem most owners encounter at some time in their businesses. While there are many aspects to this resistance to change, I encountered one particular aspect in a client engagement some time back.

My team was in the process of implementing the automation of what had been a totally manual and very laborious process when I got word the implementation had ground to a halt. After some investigation, I found the supervisor of the department involved was the source of the resistance and the stoppage.

Through discussion, it became clear she was not in favor of the change we were implementing because it was going to change her status within the group she managed. Up to now, she was the acknowledged expert in the business processes of the group, but when we automated the many processes, she would be “just another worker”.

We were able to resolve this issue by insuring we trained the supervisor first to allow her to maintain her status as the group’s expert. We also spent extra time to make sure she became the expert and we established her as the person for her teammates to go to when they had problems, even if the supervisor had to come to us for problem resolution. The team saw her not us as the expert.

Social status isn’t the source of all resistance, but it is important to consider when planning and implementing an organizational change.





Social Status And Resistance To Change - To learn more about this author, visit Tom Long's Website.

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Leanne Hoagland-Smith
Are your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website

Anne Barr
Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website


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Tom Long
(Visit Tom's Website) Tom Long is the President of Solid Oak Consulting, LLC. http://www.SolidOakConsulting.com He is a seasoned executive with 30 years of experience in starting, managing and turning around business groups both domestically and internationally. He has started groups at Procter & Gamble, Nastec Corporation, Ernst & Young and R.R. Donnelley & Sons. And has worked to turnaround groups at Cincom Systems, Nastec Corporation, Oracle, KPMG, Andersen Consulting and Computer Associates. His involvement as an executive in a Venture Capital backed startup, Nastec Corporation, is where he first had the opportunity to work in a turnaround situation. But since then, he has consistently sought out opportunities to work in growing businesses, start-ups and turnarounds.

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