|
|
Like this article? PLEASE +1 it! |
|
Social Status And Resistance To Change
Written by: Tom LongArticle Overview: Why do people so often resist change? Issues of social status may be at the root of much resistance.
![]() |
Free Download - Show Some Generosity By Tom Long |
Social Status And Resistance To Change
Social Status And Resistance To Change
Why do people resist change? “After all, what I’m planning to do”, thinks the owner, “will save the company a lot of money and make life easier for my employees. So, why are they resisting or even sabotaging this change?”
This is a problem most owners encounter at some time in their businesses. While there are many aspects to this resistance to change, I encountered one particular aspect in a client engagement some time back.
My team was in the process of implementing the automation of what had been a totally manual and very laborious process when I got word the implementation had ground to a halt. After some investigation, I found the supervisor of the department involved was the source of the resistance and the stoppage.
Through discussion, it became clear she was not in favor of the change we were implementing because it was going to change her status within the group she managed. Up to now, she was the acknowledged expert in the business processes of the group, but when we automated the many processes, she would be “just another worker”.
We were able to resolve this issue by insuring we trained the supervisor first to allow her to maintain her status as the group’s expert. We also spent extra time to make sure she became the expert and we established her as the person for her teammates to go to when they had problems, even if the supervisor had to come to us for problem resolution. The team saw her not us as the expert.
Social status isn’t the source of all resistance, but it is important to consider when planning and implementing an organizational change.
Article Tags: acknowledged expert, automation, business processes, client engagement, extra time, implementation, money, organizational change, problem resolution, resistance, stoppage, supervisor, teammates, why do people resist change
|
About the Author: Tom Long RSS for Tom's articles - Visit Tom's website Tom Long is the President of Solid Oak Consulting, LLC. http://www.SolidOakConsulting.com He is a seasoned executive with 30 years of experience in starting, managing and turning around business groups both domestically and internationally. He has started groups at Procter & Gamble, Nastec Corporation, Ernst & Young and R.R. Donnelley & Sons. And has worked to turnaround groups at Cincom Systems, Nastec Corporation, Oracle, KPMG, Andersen Consulting and Computer Associates. His involvement as an executive in a Venture Capital backed startup, Nastec Corporation, is where he first had the opportunity to work in a turnaround situation. But since then, he has consistently sought out opportunities to work in growing businesses, start-ups and turnarounds. Click here to visit Tom's website Social Status And Resistance To Change Fusion Marketing Two Businesses Are Better Than One Reaching Your Goals Going Up Make Sure Your Elevator Pitch Isnt Going Down Show Some Generosity |
Related Forum Posts
Share this article with your friends. Fund someone's dream.
Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Are You An Accidental Consultant?
Multilevel Marketing: 4 Tips To MLM Success
How to Ask for a Flexible Work Arrangement
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.



