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Equipping Your People for Success
Written by: Geoff FlemmingArticle Overview: Success in business is all about equipping your team to achieve excellence in their work.
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Equipping Your People for Success
1. Find and keep the best people.
This is the leader's most important task. Why? First, everything rises and falls on leadership. Second, those closest to you will determine the level of your personal success and that of your business. And third, a business’ growth potential is only as good as its people potential.
We all know that good people are hard to find. You can always find a place for another winner on your team, because they'll pay their way and more. Ask two questions of every person you consider: "Can they?" reveals a person's ability; "Will they?" deals with attitude. Always give priority to those with great attitude. A person with the right attitude who merely lacks skills can be trained. But a person with all the skills in the world and a questionable attitude might never take you where you want to go.
Removing poor performers from a business is as important as hiring great performers. Why? A chain is only as strong as its weakest link. Poor performers are unable to pay their way, because they are in the wrong place. Letting people go is one of the hardest parts of leadership. However it is ultimately better for your business and better for that person as well. It helps to know that by releasing them, they are much more likely to find a place where they can make a meaningful contribution, and in the process, feel good about themselves again.
2. Be clear what needs to be done.
Excellence can only be achieved with clear expectations. If you want to help your team reach optimal performance, they need more from you than a list of specific tasks. They need to know how to add value to the company and have the opportunity to continually improve their personal performance. It is all about the implementation of performance systems.
Develop job measurements or performance indicators that encourage improvement. Set achievable goals with your team and celebrate when they achieve them (One Minute Management!). Ensure early on that they get some wins under their belts. Continually communicate the need for continual communication. Invite constructive feedback and ensure they have the opportunity to share their insights and concerns in an open and engaging environment.
3. Let them do what needs to be done.
If you don't trust your team enough to let them go, one of two things is wrong. Either you violated rule number one and didn't hire a winner, or you have a problem with control. Either way, you are severely limiting what that person could do for you, with you, for the team and for the business.
Give people job ownership. Make it clear who is responsible for what. Don't ever put someone in the position of having authority without responsibility. Get the decision-making process as close to the work as possible. Distribute authority, avoid micro-managing, and focus on the future.
By allowing people to give their lives to things that matter and create value, you'll empower them. Empowered people feel the freedom to be creative, make decisions, and act without waiting on their leader. If you pick winners and give them this gift, you'll achieve things you never dreamed were possible in your business – and in your life!
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Article Tags: Business Coaching, Crucial Conversations, high performance teams, leadership training
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About the Author: Geoff Flemming RSS for Geoff's articles - Visit Geoff's website  Geoff Flemming is the Director of Business Transformations, a well established coaching and consulting firm based in Victoria. Apart from Geoff's track record in senior management working with a range of Australian corporations, Geoff has been in the coaching field for 11 years. He has developed and delivered a range of leadership and behavioural change programs nationally through a range of industries. His specialty is in developing emerging leaders and working with fast growth organisations. Geoff has designed and successfully delivered leadership and executive coaching development programs through service industries such as retail security and salons, through to pharmacy groups and a number of franchise organisations. The primary outcome in organisations that have been through Geoff's programs is in the creation of a culture of leadership and high performance. That is teams of people who are aligned, communicate well, keep each other accountable and are intrinsically motivated to achieve the best possible result. Geoff also runs Crucial Conversations Australia / New Zealand. This organisation is part of SevenSeventeen, the licensee for VitalSmarts products in Australia and New Zealand. Crucial Conversations now runs under license in more than 40 countries around. It is the consumate program for people in all walks of life to teach how to have tought conversations - and have them go well! http://www.crucialconversations.com.au Click here to visit Geoff's website   Managing Change Purpose is the Starting Point of Success The Gerber Method Structure For Success Why Me |
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