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Maintianing Good Organisational Health
Written by: Geoff FlemmingArticle Overview: 6 years on and the business of coaching is a constant learning curve. There is an endless supply of variables which makes what we do always interesting, challenging and never dull.
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Maintianing Good Organisational Health
The most interesting part is the new way that people are now managed and communicated with. With many organisations wehave either spoken to or workedwith, the changes required to deal with 21st century leadership issues were never really planned buthave moreso have been thrust upon them. This is simply because of Y generational issuesand that older management principles cause lack of productivity, lower profitability and higher employee turnover.
The expression 'you can teach people skill but you cannot teach attitude' has never been more relevant than it is today. The cause and effect principle is simply this - the health of your organisation is directly proportional to your ability to be able to perform and ultimately be successful.
Whilst it is very true that skill, ability and the capacity to be able to compete are critical to success, an organisation inpoor health will simply never capitalise upon these attributes and therefore never reach its full potential.
Pat Lencioni in his business bestseller "The Four Obsessions of an ExtraordinaryLeader" relates the simple principles that transform an organisation into something great! Pat developedhis philosophy and a leading US consulting practice after seeing his father work for 40 yearsin an organisationin which there was no respect for peopleand which was wracked with dysfunction and chaos.
Creating a healthy environmentis a brave and gutsymove for mostorganisations. The reason for this is that it often requires the most senior people to assess their true leadership abilities.There are foursteps in the process:
1. Build a Cohesive team.Without a cohesive team nothing will stick! When the team is aligned decisions are easier to make, buy-in is simpler and people are happy to beaccountable and take 100% ownership.
2. Create Organisational Clarity. Clarity about what the organisation's purpose, vision or overarching objective, critical success factors and behavioural boundaries.This will create a benchmark from which all strategic decisions are made, and provides a 'points north' to absolutely clarify direction.
3. Over Communicate Clarity. Simply put, talk about where, why and howevery day! It should be included in every meeting, group conversation, interview and newsletter. Whilst the message can never be over communicated it can definitely be under communicated!
4. Build into human Systems. Every 'human' system including recruitment, induction, review, performance counselling - and even 'happy talks' shouldcontainorganisational clarity. This helps to sustain andmaintain good health.
When organisations are behaviourally strong and cohesive, growth and success become a process rather than a frustration or a mystery.
As in life, good health in organisations is difficult and hasto become a discipline.Poor health on the other hand is simple and requireslittle or no change.Organisations in peak fitnesshoweverconsistently out perform their competition and over time will become unstoppable.
Most importantly organisational health, like personal healthis an 'everyday' matter. Both require alevel of activity, nutrition byway of food or good communication, and a daily level ofregular attention. If left unattended only briefly either personal or organisational health can fallaway and will require discipline to restore the balance.If disregarded completely then the results can be disastrous - as the recent economic 'dip' will attest.
Article Tags: Business Coaching, Crucial Conversations, high performance teams, leadership training, motivation, organisational health
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About the Author: Geoff Flemming RSS for Geoff's articles - Visit Geoff's website Geoff Flemming is the Director of Business Transformations, a well established coaching and consulting firm based in Victoria. Apart from Geoff's track record in senior management working with a range of Australian corporations, Geoff has been in the coaching field for 11 years. He has developed and delivered a range of leadership and behavioural change programs nationally through a range of industries. His specialty is in developing emerging leaders and working with fast growth organisations. Geoff has designed and successfully delivered leadership and executive coaching development programs through service industries such as retail security and salons, through to pharmacy groups and a number of franchise organisations. The primary outcome in organisations that have been through Geoff's programs is in the creation of a culture of leadership and high performance. That is teams of people who are aligned, communicate well, keep each other accountable and are intrinsically motivated to achieve the best possible result. Geoff also runs Crucial Conversations Australia / New Zealand. This organisation is part of SevenSeventeen, the licensee for VitalSmarts products in Australia and New Zealand. Crucial Conversations now runs under license in more than 40 countries around. It is the consumate program for people in all walks of life to teach how to have tought conversations - and have them go well! http://www.crucialconversations.com.au Click here to visit Geoff's website Managing and Maintaining Performance Forward Planning Lexington High Performance Leaders Build TRUST |
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