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Trust in a New Age

Guest post by: Geoff Flemming

Article Overview: Steven Covey [junior] wrote a very interesting and engaging book called "The Speed of Trust" - the one thing that changes everything!

Free Download - Joy of Confrontation By Geoff Flemming
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Trust in a New Age

I recall the days when as employee you were expected to just do the right thing and relationships between you and your manager were OK but of little importance. These days leadership and friendship not only go hand-in-glove, but are vital to success in building teams, particularly with generation Y's.

So building trust is the foundation upon which success is built. Steve Covey describes the four cores of credibility in building trust:

Integrity - Being 'congruent' and walking the talk

Intent - Your motives and resulting behaviour based upon mutual benefit

Capabilities - Our abilities and attitudes that inspire confidence

Results - Our performance in getting things done. The power of execution!

So trust is pivotal and is the benchmark of 21st century leadership.

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  TRUST

Home > Business-Coach > Geoff Flemming > Trust in a New Age >
Article Tags: Business coaching, Crucial Confrontations, Crucial Conversations, Influencer, leadership development, Motivation, steven covey

About the Author: Geoff Flemming
RSS for Geoff's articles - Visit Geoff's website

Geoff Flemming is the Director of Business Transformations, a well established coaching and consulting firm based in Victoria. Apart from Geoff's track record in senior management working with a range of Australian corporations, Geoff has been in the coaching field for 11 years. He has developed and delivered a range of leadership and behavioural change programs nationally through a range of industries. His specialty is in developing emerging leaders and working with fast growth organisations. Geoff has designed and successfully delivered leadership and executive coaching development programs through service industries such as retail security and salons, through to pharmacy groups and a number of franchise organisations. The primary outcome in organisations that have been through Geoff's programs is in the creation of a culture of leadership and high performance. That is teams of people who are aligned, communicate well, keep each other accountable and are intrinsically motivated to achieve the best possible result.

Geoff also runs Crucial Conversations Australia / New Zealand. This organisation is part of SevenSeventeen, the licensee for VitalSmarts products in Australia and New Zealand. Crucial Conversations now runs under license in more than 40 countries around. It is the consumate program for people in all walks of life to teach how to have tought conversations - and have them go well! http://www.crucialconversations.com.au



Click here to visit Geoff's website
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More from Geoff Flemming
Managing Change
Developing Outstanding Employees
The Power of Influence
Laser Like Focus
Good to be Great


Related Forum Posts
Re: Essential Leadership skills Re: Essential Leadership skills - Vigilance Trust An ability to DELEGATE
Re: Bad credit guaranteed home loan? Re: Bad credit guaranteed home loan? - Lending money to people with bad credit was one of the biggest things that put our economy under and many lenders out of business. I'd say if you have this opportunity take it now before it goes away. Trust me, if there are any of these programs left (and don't expect a low interest rate if your credit is bad) they won't be around for ever. At ANY interest rate.
Re: How do you earn trust with an online business? Re: How do you earn trust with an online business? - Add VALUE to your target market. How? Well depends. If your business can start by Educating the target market about how your product or Service can add value to their lives. This can be done via Video (hot right now), basic text, audio etc. I've had a lot of success with Video and am using it primarily as a lead generation tool. If done right your Content can add Value and add to your bottom line at the same time while building Trust.
Re: Do Your Prospects / Customers Trust You? Re: Do Your Prospects / Customers Trust You? - This is so true. In the software business, if you don't earn their trust in the first few days they start implementing it, they tend to just give up on using it at all.....even if they may have lost a lot of money. With software, silly glitches can have a huge bearing on your newer clients. Especially if they are brand new to software in general. The more established users understand that when you are constantly building and developing the software, there are going to be glitches along the way. Trust is a must!
Women's buying patterns Women's buying patterns - I'd like to know more about women's buying psychology - what makes them tick? - are they looking for an "experience"? If so, are there important parts of the experience that must exist? - how do you break past Trust barrier? - If you are selling a service what kind of support are women looking for? - do women buy a sampling first to "check out the waters" before they commit to a larger purchase? or do they jump in with both feet?


Recommended Article for You close

  A Tryst with Trust

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