Conducting Effective New Hire Training to Reduce Turnover
High turnover is a head-breaking problem for companies. For many companies, new-hires leave before their probationary period is ended. If your company has a high turnover rate than your competitor, you will lose your good employees to your competitors. Also, your business will also suffer from high costs of attracting, recruiting and training the new staff. So, new hire training is the first important thing to reduce the rate of turnover and enhance the acculturation and productivity of new employees in companies.
Benefits of new hire training
New hires walk in with a fresh view of company and an intrinsic motivation to contribute to their job positions immediately. They start their first day with both excitement and worry. They want to excel in their new jobs, but they do not know where to start.
So, new hire training is necessary. The more background knowledge new hires have about how one workgroup interrelates with ancillary departments, the more new hires will understand his or her impact on the company. Benefits of new hire training:
- Reduce new-hires' fears.
- Increase the understanding of company, such as culture, company structure, etc.
- Increase new hires productivity.
- Reduce new employee turnover.
Training Content
Training new hires isn't easy, yet it should not be left to chance. You should set down a complete training program for new hire training, including training content, training schedule, training effects assessment, etc. Generally, your new hire training program should provide the following contents:
- Company information introduction: culture, structure, product and service information, etc.
- Company rules and regulations, policies and procedures.
- Position description and requirements.
- Office applications operation training.
Evaluate new-hire training effectiveness
Evaluating new-hire training effectiveness is important to ensure improvements for the new-hire training courses and to monitor training standards in your company. Methods of assessment are different for various training contents.
For evaluating the training effects of company information introduction and company rules and regulations, policies and procedures, computer-based test is the first choice for assessment in terms of money-saving and time-saving. No papers printed, no pens needed, and no hand-marking work - all the quiz results are graded automatically after the quiz takers taking the test. For conducting computer-based test, QuizCreator is a good assistant which provides 9 question types with multimedia supported and 3 quiz results tracking options (E-mail tracking, Free QMS tracking and LMS tracking). Another unique feature is that QuizCreator can generate insightful and direct analysis reports for quiz results. Then trainers can realize the weakness and reinforce the specified knowledge to the new hires.
For evaluating the training effects of position description and requirements, you can evaluate in the process of daily work and coach new hires instantly when they encounter trouble in order to make sure new hires to perform successfully in their new position.
For evaluating the training effects of office applications operation, assign appointed projects to new hires and evaluate the results they do and then correct their wrong operations according to their work.
Summary
To develop a great business, you need to begin all new-hires with an outstanding training experience and tap their potential in their work. A well planned new hire integration process has been proven to increase productivity and retention. By showing an upfront commitment to them, new hires will be confident in their decision to join your organization, motivated and equipped to produce their best work immediately, and more likely to stay. Invest in them early and they'll stay longer.
Conducting Effective New Hire Training to Reduce Turnover - To learn more about this author, visit sunny qing's Website.
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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