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Vicki Heath Articles

Written by: Vicki Heath

Measuring Training Effectiveness: How to Get Started - Click To Read Article
So, you’ve been asked by your manager to demonstrate the effectiveness of the training programs you deliver. You may have been running the obligatory “smile sheets”. However, these are no longer sufficient in showing your worth to the organization. Where do you begin in sorting out the complexities of training evaluation? Find out with this starters guide.

Employee Communication Surveys: Seven Tips For Successful Design and Implementation - Click To Read Article
Surveying employees is an effective first step in fixing communication problems in an organization. Even if there are no obvious problems, surveys can help get an organization to the next level of performance. Here are seven useful tips for getting the most impact from your next communication survey.

Transfer of Training: Ten Tips For Effective Skill Transfer - Click To Read Article
Many organizations fall short in seeing the benefits from their employee training programs. Participants can easily return to the workplace eager to apply their newly learned skills. In no time, however, with heavy workloads and little supervisor support the enthusiasm wanes. It’s back to “business as usual”. This means frustration all around and more wasted training dollars. Here are ten pointers that you can use on your next program to help you maximize transfer to the workplace.

Transfer of Training How to Promote Skill Transfer in Your Organization - Click To Read Article
Experts estimate that somewhat less that twenty percent of training investments lead to some organizational benefit. Why is it that such a small proportion of training ends up being used back in the workplace? Find out how you can better promote the transfer of skills from the training room to the job.

Managing Change and Tackling the “It’s Not My Job” Syndrome - Click To Read Article
Many change initiatives fail because people’s roles and accountabilities are left unclear or ambiguous. To see your program through, your expectations will need to be crystal clear and agreed with all involved. Learn how to identify your various role requirements and discover some tips on how to get people onboard.

Resistance to Change and How to Deal With It - Click To Read Article
Sometimes the best planned change initiatives meet with resistance. Opposition to change can railroad a project, leading to much wasted resources, recriminations and exhaustion for all parties. What drives resisters and how can you turn them into supporters before your program goes off the rails? Find out the ways that people resist and some tips on what you can do about it.

Organizational Change and How Goal Setting Can Help - Click To Read Article
Many change programs seem to meander along with no clear purpose or direction. These are the programs that usually fail. In the end, vast resources are consumed and people are left burned out and confused. Don’t let this happen to your change program. Find out how you can use the powerful technique of goal setting to help ensure that your change initiative meets success.

Employee Training: Ten Tips For Making It Really Effective - Click To Read Article
Whether you are a supervisor, a manager or a trainer, you have an interest in ensuring that training delivered to employees is effective. So often, organizations waste a lot of scarce resources in conducting training that serves no purpose other than to frustrate employees. You can turn around the wastage and worsening morale through following these ten pointers on getting the maximum impact from your training.

Employee Communication is the Secret to Business Success - Click To Read Article
Business surveys consistently show us that poor workplace communication is a major source of employee dissatisfaction. The repercussions of this include not just low employee morale. Employee productivity suffers, along with a range of other business performance indicators. Are you looking in the right places in fixing your organization’s communication problems?

Managing Change: The Three Laws for Successful Transition - Click To Read Article
Today’s organizations are struggling with the fast pace of change. In spite of the massive amount of words that have been written on managing change, many organizations still seem to be going backwards. There are some simple yet powerful lessons to be learned from thought leaders of the past. See how you can apply one such lesson to kick-start your current change program.





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