Pat Lynch Articles

Warning! Values May Be Detrimental to Your Organization’s Health - Click To Read Article
What percent of your employees can identify your organization’s values? How many of those individuals can tell you what each value “looks like” in terms of their own performance? Unless you are able to answer nearly 100%, you may want to consider taking these steps to improve the health of your organization!

Candid Conversations: How to Drive the Political Correctness “Elephant” Out of Your Workplace - Click To Read Article
Individuals who are faced with difficult issues frequently choose to ignore them entirely or discuss them only indirectly. While most people would concur that issues such as disagreements over a course of action or poor performance should be addressed clearly and directly, the reality is that many are not comfortable doing so. It's so much easier at those moments to revert to the "politically correct" indirect methods that are the norm in many organizations. The failure to honestly and directly confront poor performance or unwise courses of action, for example, becomes the proverbial elephant in the living room – or in this case, the workplace.

Survive or Thrive: It’s Your Choice - Click To Read Article
The U.S. economy is experiencing a rough patch right now, and organizations in all sectors are faced with the challenges. While the media focus on stories about how people & organizations are suffering financially & otherwise, everything is not doom and gloom. There are businesses that are doing just fine, and opportunities abound for those who seek them. Whichever scenario fits your situation, my contention is that you have the ability to optimize your quality of life, and that of your organization, by choosing how you view your circumstances. Though there are things we are unable to control, we can control how we perceive our respective situations. How we view ourselves and the world around us leads us to take actions that shape the quality of our lives. That perception is a choice each of us is free to make at any time.

Transforming HR and IT from “Wayward Children” to Drivers of Business Success - Click To Read Article
It is my belief that sound human resource (HR) and information technology (IT) practices are capable of driving organizational success. Yet my observation and experience indicate that far too many HR and IT departments do not even come close to realizing this capability. To the contrary, both areas often are viewed internally as obstacles to individual and organizational success that divert scarce resources from areas that do the “real” work. What actions will you take today to stop these behaviors in your organization and support business success?

Ten Ways to Create an Employee-centered Workplace - Click To Read Article
An employee-centered workplace is one in which all individuals, programs, processes, and systems are focused on helping employees become fully successful. Individuals who feel valued will provide excellent products and service, which will result in the achievement of organizational goals. In such an environment, everyone wins: workers, management, customers, vendors, and other stakeholders.

Employee Free Choice Act: An Opportunity for Employers to Choose their Future - Click To Read Article
The proposed Employee Free Choice Act (EFCA) before Congress is making many employers feel threatened they could be bargaining with unions instead of dealing directly with their employees. Instead of focusing on whether the law is going to pass – which it will, in some form – you need to be paying attention to the real issue: How are you treating your employees every day? The fact is, union representation holds little attraction to employees who feel respected, valued, trusted, challenged, and recognized for their contributions. Based on these sample criteria, how would your employees rate their experience in your workplace?

How to Prevent Your Employees from Becoming Collateral Damage in the Labor-Management Battle - Click To Read Article
While members of Congress talk about improving the workplace for employees, the actions of many indicate that they are far more interested in serving the interests of either management or unions than they are in securing better conditions for workers. Unless this attitude changes quickly, employees are likely to become collateral damage in the on-going tug of war between labor and management. Organizations that make their workers a high priority and treat them well on a daily basis won’t have to worry about what legislation is passed. It’s management’s choice – for a limited time only.

How To Ensure Customers and Employees Recognize Your Organization’s Value - Click To Read Article
Organizations cannot optimize their business results unless their customers and their employees clearly recognize the significant value they provide. How can you discover whether these two important groups really see this value? Ask them. When the ability to achieve optimal business results is at stake, can you afford to guess whether your customers and employees recognize your organization’s value?

6 Steps to Optimize Results When “Business as Usual” Doesn’t Work Any More - Click To Read Article
Is your organization one for whom “business as usual” no longer works? Whether that result is precipitated by fewer customers, budget cutbacks, employee layoffs and/or furloughs, or some other unplanned change, the point is that you find yourself having to do more with less. The question I hear most often is, “How do we operate given our new reality?” There are three important reasons why the answers to this question are critical


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