Tips to Improve Your Business Communication Skills
Tips for Effective Business Communication
Your communication style tells prospective clients and other organizations a lot about your professionalism and what they can expect when they deal with you. A theme that frequently arises when I coach and train business leaders, managers and staff is how to communicate in a manner that invites other companies to want to interact with us.
The following tips will help you put your best foot forward and communicate confidently and effectively.
It’s amazing what you learn when you’re not talking. You also get to make decisions based on a greater amount of information.
Say it Briefly
Go with the approach that less is more in communication. Everyone’s time is valuable and brevity helps us get our point across without throwing in the kitchen sink. It will also help you not have to backtrack on things you wish you hadn’t said.
Keep it Professional
Business communication is not the appropriate time to vent about personal problems or delve into people’s private lives. Remember to keep your home life at home and your work life in the office.
Keep Your Temper in Check
If you fly off the handle it not only shuts down communication but also reduces the likelihood that the other person will give you an opportunity in the future.
It's Not about You
Remind yourself that Communication glitches aren’t a personal slight against you, they are just part of interacting with others. People just see the world in different ways and no two individuals perceives any conversation exactly the same way.
Practice Excellent Conflict Resolution Skills
Brainstorm with the other person to get some ideas on how to deal with the issue at hand and agree on a solution that works for both of you. Collaboration is key.
Have a Communication Strategy
Develop a coherent communication plan and follow it to eliminate guesswork and haphazard behavior. Help your employees learn and practice communication skills together so that everyone is on the same page.
Other companies judge us much in the same way our clients do. How we communicate says a lot to the outside world about the way we conduct business and affects our achievement level. Keep the tips we’ve discussed in this article in mind as you interact with clients and organizations and you’ll be on your way to increasing your success exponentially.