Steve Scholey Articles
Think Link - Click To Read Article
How to Stop Order-Taking & Satisfy Customers by Selling What They Need
How to Use Scripts to Ensure Consistency in Customer Service - Click To Read Article
Is your first reaction like that of my clients - scripting doesn’t work, scripting is too artificial, scripting doesn’t take into account different personalities? I’ve heard just about every excuse as to why scripts won’t work; but, as I wean my clients onto the idea and they see their bottom line increasing, converts are made. Here’s how to get started.
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