Tweet

Razban Golden Rule 1: The 10% that Changes 90% in Empowering Managers

Written by: Bruce Razban

Article Overview: The 10% can over come 90% concept is desribed here as a trusted way of empowering managers to succeed.

Razban Golden Rule 1: The 10% that Changes 90% in Empowering Managers

  After thirty years as a Senior Management and Technology Consultant, I realized that there are ten golden rules in coaching first time managers as well as executives. These golden rules have served me extremely well in my career as well as they have been successfully tried by many colleagues.

 

Let us start with Razban Golden Rule 1:

 

If a person is doing only 10% of things right, and 90% wrong, a coaches focus, encouragement, and empowerment on those 10% right things, eventually will help the person do things 90% right! The opposite is also true. If a person is doing 90% of things right, and only 10% wrong, management and/or coach focus, criticism, and micro-management/control will eventually convince the person that he/she cannot do better than 10% right, and they will do only 10% right.

 

This is similar to well-known, and well respected 20%, 80% rule that says only 20% of data, etc. contains 80% of the information.

 

Coaching requires proactively finding ways to empower the individuals that trust us, and respect us as coaches. Positive thinking is powerful. It is also just powerful to accentuate the positive, and provide positive leadership that builds self-confidence, self-reliance, and empowerment that helps the fallen employee to stand on their feet. It requires patience. It requires steady and firm roadmap, strategy, and detailed tactical baby steps to bring up the diminished self esteem. Self esteem that helps individuals find energies that they had forgotten they had as a result of typical negative reinforcements practiced by incompetent, non-communicating managers who were supposed to develop their employees.

 

As part of the eight year research that went into writing of "Layoffs & Hope" and my volunteer work with colleagues who were victims of layoffs, I discovered the power of 10% that can overcome the 90%. In one case, an outstanding colleague was so depressed that he would not socialize, or look for a job. He had internalized the false assumption of being affected by layoffs as being a fault of his own. He considered himself "damaged goods". His broken ego would prevent his job search by asking him, "Who would Hire Him?"

 

Our first meeting in a coffee shop in Silicon Valley was positive and convincing enough to emphasize that it could not have been his fault since the entire group got laid off. It took several weeks for him to mark up his resume. Then, in another "Let us do coffee" occasion, he was gently put through a friendly and supportive interview. "Hell, I could do this!" was his triumphant declaration at the end of the fifth or sixth cup of coffee that day. There were also tell-tell signs. For example, unlike the first "Let us Do Coffee" that he had showed up unshaven and in a faded blue jeans, he was back into his "Interview Suit". It was somewhat funny that this suit after about one year of unemployment, and the ensued belt tightening, was about three sizes too big for him.

 

And with broad smile he told me that he had registered for two classes to follow my suggestion of "Constant refinement and improvement of our marketable and certifiable skill set" as the fundamental job security in this insecure work life.

 

It was my duty as a highly paid management consultant to take care of my fallen colleague to the best of my abilities. Somewhere Around a 70% recovery, he hit a bad interview with a hiring manager who should have been fired.  My coaching quickly changed to a serious practice of the best bed-side manners that I know. Yet the rejection was so severe that it took several weeks for my colleague to go to his next interview.

 

He was hired on the spot! Almost three years later, he is still working there and he is considered one of the best employees. He even made a joke about this. He told me that he was the best damaged goods employee in the entire Silicon Valley!

Related Articles
  Lesson #1: Live by the Golden Rule
  Lesson #1: A Happy Customer Is Your Walking Advertisement
  Practicing the Golden Rule Has Limitations
  Stop selling! Satisfy the Four Universal needs of Buyers, and They will buy!
  Be a No Bully Manager

Article Tags: baby steps, colleague, colleagues, empowerment, encouragement, golden rule, layoffs, management control, micro management, positive leadership, positive thinking, reinforcements, self confidence, self esteem, self reliance, senior management, technology consultant, thirty years, time managers, volunteer work



Related Forum Posts
Franchising & Licensing Can Be The Same Thing - FTC Rule 436 defines franchising as anyone offering an Agreement that contains these 3 things: 1. Licensing a "Mark" - which can be a trade name, service mark, commercial symbol, slogan, etc. 2. In the body of the Agreement, there contains, significant controls and assistance. 3. The licensee is paying the licensor in excess of $500 within the first six months of the actual offering of the business. Licensing and Franchising can mean the same thing today. If you do not decide to franchise and comply with FTC Rule 436, you may be in violation of Business Opportunity Laws that exist in 24 individual States.
Re: Hello from Missouri - [quote="MichaelH":gxmrz8rk] If anyone in those markets in a managerial or owner capacity would like to offer some simple numbers help I would be greatly appreciative. To be honest, I've actually posted an ad on my local Craigslist for help, and offer $5 PayPal to anyone willing to help... haven't had any results yet! [/quote:gxmrz8rk] Unfortunately, to get people to respond to anythign these days, you probably need to up the ante to at least $10. Managers to whom time is money aren't going to take even 5 minutes out of their day to answer questions and then just get $5 for it!
Re: Is being too connected pushing your business forward or back - My email rule: Don't answer email until evening. My Social networking Rule: Don't go to Social site until I have finished other assignment. Mr forum rule: Post or start a new thread early in the morning and don't spend more than 30 minutes, then comeback in the evening to post more.
Re: Herbert Elwood Gilliland III: I Invented YouTube - [quote:3vele9ih] 1. Herbert's public declarations may get a response from YouTube or Google, but it's very unlikely they will get the response he wants or will like. I do not think this tactic is in his best interests. [/quote:3vele9ih] My friends and colleagues want me to raise awareness of this. As for a response: I expect none from them other than the court documents that have already been filed. Also, Ringo posted this here, not me. And besides: as of today, 2010, 5 years after the incident which I brought before the courts, the media won't touch my story, nor even report on my case because they are partnered with Google. [quote:3vele9ih] - If a person has a legitimate claim and can produce credible evidence to support the claim, then the issue should be given to a qualified legal representative to work through and to provide counsel to the individual. [/quote:3vele9ih] Not with Rule 11. Please read my blog for more information on the "blow to civil rights" that is FRCP Rule 11 in the US. They wouldn't let me get evidence to support my claim. The rule stopped the process of discovery from happening. [quote:3vele9ih] - If the above qualifications apply (legitimate claim; credible evidence), then the issue should not be laid upon the public. I do not see the purpose or value in doing that. [/quote:3vele9ih] In the U.S. it is the purpose of civil litigation to use the public to determine matters when privately people can't work it out. That is what we were trying to do with our case. Unfortunately, those civil liberties have been eroded by the partnership between big business and government. [quote:3vele9ih] THIS IS JUST MY OPINION. I have not taken the time to review the available details to know how legitimate and credible Herbert's claim is. [/quote:3vele9ih] No offense to you, sir, as I'm sure you are "busy", but why share an opinion if you haven't understood, fully, the situation? Kind regards, -h
Keeping up wtith the (super rich) Joneses - [quote:2g9to79m]What's a guy gonna do with 4 mansions??? [/quote:2g9to79m] I think the super rich are like everyone else. They want to keep up with the Joneses. A friend buys a house on an island somewhere, well....they've just got to buy a house there too. Someone they don't like buys a house on an island, well, [i:2g9to79m]they've [/i:2g9to79m]got to buy an island! I don't think there's a lot of accountability in the super rich world. How many times have you read of a CEO leaving a company that he drove into the ground - taking away millions of dollars with him as his Golden Parachute - only to pop up a few months later as the CEO of [i:2g9to79m]another [/i:2g9to79m]company.


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Coaching Tip: Identify Your Core Values

Why We MUST Reinvent The Wheel

BUILDING A HIGH PERFORMING TEAM

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.