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Coaching for an IT Business

Coaching for an IT Business
Free Download - Personal Coaching as a Business By Michael Heah
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Question to the Business Coach:


We are in the information technology (IT) business with a 1,000 strong workforce. In our mission to be a premier organisation in our field of IT products and services, what can coaching offers in strengthening us to face the challenges in the present and future?

The Coach's Reply...


In the larger context, coaching can offer a wide number of interventions in almost all key areas. I like to identify four of them that forward-looking organisations like yours may find them relevant:

  • Succession planning.
Organisations like yours may be reviewing your current pool of talents for promotion possibilities. Certain individuals may seem fit but are not there yet due to some missing "ingredients". Coaching, being a focused intervention tool, can help to address these areas specifically.

  • Organizational skill deficiency in certain staff.
Due to this, it is hampering the organization from meeting its strategic goals. One example is managers who lack the skills to handle cross-cultural diversities in view of the organization going global. Instead of sending them to a global finishing school, coaching can help to address this in the specific context of the individual's current attitudes and behaviors for the most effective change.

  • Helping a problematic but highly potential person.
These could be issues related to their personal styles, performance shortcomings and motivational-related problems.

  • Executive transitions.
These could be people who are newly promoted or transferred to new jobs, where a transition period is required. Coaching helps them in aspects like how they can build allies, adapt to new culture and equip them with new skills that are now required in the new environment.





Powerful Questions:

  • What are the most crucial issues that are confronting your organization?
  • What do you want to see happening?
  • What specific behavioral changes are required?
  • How committed are you to support the change program?





Coaching for an IT Business - To learn more about this author, visit Michael Heah's Website.

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About The Author


Michael Heah
(Visit Michael's Website)
Dr Michael Heah is the founder and CEO of Corporate Coach Academy and Corporate Coach in Malaysia. He is also an Adjunct Professor for University Utara, Malaysia. He is the first Malaysian to become an International Coach Federation (ICF) Credentialed Professional Certified Coach. He is also a Licensed Coach-Trainer from the International Coach Academy, another world renowned coaching institution. Academically, he is qualified with a Doctorate and Masters in Hospitality & Tourism and a Postgraduate Diploma in Organizational Psychology, from various universities in UK. He founded the ICF Malaysia Chapter to grow a coach community. He is the author of a unique case-study coaching book, Dialogue with a Coach and a regular writer of a corporate coach column in a leading newspaper. He is also a mentor coach for a number of local universities in the field of coaching and tourism education. Michael is also well known outside Malaysia, notably Europe, North America, Canada and Australia. He has consulted for agencies/bodies eg Asia Pacific Economic Cooperation, European Union, PATA, World Tourism Council, Vietnam Tourism Ministry etc.


Michael Heah is a Gold author on EvanCarmichael.com
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Stories That Coach! - My ‘Stories That Coach’ blog is to deeply express my ‘inner-views’ in my life journey as a Coach. I want to take these stories to you, with each coaching story becoming a specific 'thought' platform. It is our place to actively share, generously express and deeply and widely interact. I believe that when we do this, it will powerfully elevate our self-awareness, deepen our learning and enrich our lives many times more.
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