Hard Skills Alone Are Not Enough!
Question to the Business Coach
How would a team of technical managers benefit from coaching? I am not sure whether coaching is all about soft skills, which may be either too much for my people to learn, or whether they are all that relevant.
The Coach says....
Whether they are technical managers or not, there are two types of leadership competencies that leaders require to succeed well: technical and non-technical or adaptive leadership competencies. Each can't do without the other for someone to be fully successful.
The business world today is no longer in distinct black or white, but is in shades of grey that makes things more ambiguous. Technical challenges have clear answers. For example, fixing a production line or solving a cash flow issue. Non-technical issues are a lot more complex. Clear answers are elusive and most people cannot get such clear answers as when they were studying in colleges or universities.
While technical issues can be solved from people's positional powers, non-technical ones are usually solved through influence and persuasion.
Your technical managers may have to, for instance, redefine customer handling strategies for greater effectiveness, or boost the performance of their people. They cannot do all these by themselves and will have to involve people, deal with their emotions and so forth. This is where coaching comes in to help them increase their self-awareness and personal powers to deal with a variety of people and situations.
- What is the "picture" of your ideal organization?
- Where are you now?
- What proportion of your managers' time involves dealing with people?
- What are the current challenges facing them? Rate their effectiveness in managing each of these critical areas.
- What are you committed in helping them to acquire sustainable leadership behaviors to deal with their challenges?