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Increasing Sales Teams' Productivity
Written by: Michael HeahArticle Overview: Sales people may appear to be busy but they may not be bringing in the desired results. Here are some tips to help them.
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Increasing Sales Teams' Productivity
The situation
"Is there a better way to raise the productivity of sales people in an organization? My sales people are busy but do not produce the kind of results that we want."
Strategy
Let us work backwards: identify specifically the kind of results you want from your sales people first and then define the behaviors that can make them happen.
There is no doubt that you want more sales but there can be other considerations as well, like specific customer groups to focus on, or selling to existing customers, etc.
Once you are clear on these desired behaviors, it will be easy to track and measure their progress. Otherwise you will have little clue as to whether they are doing the right thing or not, which can often result in wasteful activities that are costly in time, effort and money.
Powerful Questoins
- Identify five key result areas you want from your sales people.
- What are two to three behaviors that you want to see happening in each of these?
- What criteria will you use to track their performance in each key result area?
- How can you tell whether they are doing well or not?
Article Tags: coach, KRA, performance, sales coaching, sales team
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About the Author: Michael Heah RSS for Michael's articles - Visit Michael's website Dr Michael Heah is the founder and CEO of Corporate Coach Academy and Corporate Coach in Malaysia. He is also an Adjunct Professor for University Utara, Malaysia. He is the first Malaysian to become an International Coach Federation (ICF) Credentialed Professional Certified Coach. He is also a Licensed Coach-Trainer from the International Coach Academy, another world renowned coaching institution. Academically, he is qualified with a Doctorate and Masters in Hospitality & Tourism and a Postgraduate Diploma in Organizational Psychology, from various universities in UK. He founded the ICF Malaysia Chapter to grow a coach community and the Malaysian Association of Certified Coaches (MACC). He is the author of a unique case-study coaching book, Dialogue with a Coach and a regular writer of a corporate coach column in a leading newspaper. He is also a mentor coach for a number of local universities in the field of coaching and tourism education. Michael is also well known outside Malaysia, notably Europe, North America, Canada and Australia. He has consulted for agencies/bodies eg Asia Pacific Economic Cooperation, European Union, PATA, World Tourism Council, Vietnam Tourism Ministry etc. Contact: +603 62054488 Click here to visit Michael's website Perspective Shifts |
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