Can Your People Do it the Same Way You Do
Can Your People Do it the Same Way You Do
Three ‘Tricks of the Trade’ for Creating Systems
1. Work until it becomes simple
If the system is complex, then keep working! When you really understand something, and present it well, it will become simple. For example, written procedures can often be clarified by presenting them as checklists or tables.
2. Only write systems that make money (or reduce a big risk)
We are not the government and not in the business of creating manuals, so only create a system if it simplifies a task, improves quality, or speeds up a service. This will keep you focused. Forget your big company or corporate experience of many volumes that mainly gather dust. Rather, the trick is to start small and let it grow with time.
Three ‘Tricks of the Trade’ for Creating Systems:
3. Make sure your precious systems are being used
As you create systems, build into them monitoring systems, so that at a glance you can see if they are being used. Changing the culture of your company takes time and there will be failures. Even when the culture has changed, it needs to be maintained; your monitoring systems will do of this for you.
4. Make sure your team members knows the positions they play
Unfortunately, it is normal for most team members to disagree on what needs to be done while at the same time believing everyone knows their job roles. Clear written and agreed upon roles will remove the need for 75% of systems. So start here.
By now you truly understand the best systems look very unimpressive… the genius is getting them to look that way.
The Coach’s Official Cheat List of Popular Systems…
If you do not know them or when to use them ask your business coach for details…
• Checklist - tear off pad
• Checklist - laminated cards
• Checklists –numbered in sequence
• Checklists – memorize with acronym
• Quick Contact lists
• Job or Quote Pads
• Position Contracts
• Standard letters
• Team ‘Code of Honor’
• Performance Standards
• Meeting minutes
• Procedure manual using photographs
• Procedure manual using videos
• Weekly or Job Budgets
• Wall Signs & Instruction labels
• Test & Measure Sheets
• Survey your competitors for ideas…
When you can run your business working a three-day week and your team can create systems for you…then you really understand this topic.
Can Your People Do it the Same Way You Do - To learn more about this author, visit Warren Coughlin's Website.
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Systems are your way of empowering your team to do large parts of your job just as if you were doing it personally. They can reduce your hours and stress by getting average people to do a great job…sound fantastic? Well, it is easy once you know a couple of tricks…
Three ‘Tricks of the Trade’ for Creating Systems
1. Work until it becomes simple
If the system is complex, then keep working! When you really understand something, and present it well, it will become simple. For example, written procedures can often be clarified by presenting them as checklists or tables.
2. Only write systems that make money (or reduce a big risk)
We are not the government and not in the business of creating manuals, so only create a system if it simplifies a task, improves quality, or speeds up a service. This will keep you focused. Forget your big company or corporate experience of many volumes that mainly gather dust. Rather, the trick is to start small and let it grow with time.
Three ‘Tricks of the Trade’ for Creating Systems:
3. Make sure your precious systems are being used
As you create systems, build into them monitoring systems, so that at a glance you can see if they are being used. Changing the culture of your company takes time and there will be failures. Even when the culture has changed, it needs to be maintained; your monitoring systems will do of this for you.
4. Make sure your team members knows the positions they play
Unfortunately, it is normal for most team members to disagree on what needs to be done while at the same time believing everyone knows their job roles. Clear written and agreed upon roles will remove the need for 75% of systems. So start here.
By now you truly understand the best systems look very unimpressive… the genius is getting them to look that way.
The Coach’s Official Cheat List of Popular Systems…
If you do not know them or when to use them ask your business coach for details…
• Checklist - tear off pad
• Checklist - laminated cards
• Checklists –numbered in sequence
• Checklists – memorize with acronym
• Quick Contact lists
• Job or Quote Pads
• Position Contracts
• Standard letters
• Team ‘Code of Honor’
• Performance Standards
• Meeting minutes
• Procedure manual using photographs
• Procedure manual using videos
• Weekly or Job Budgets
• Wall Signs & Instruction labels
• Test & Measure Sheets
• Survey your competitors for ideas…
When you can run your business working a three-day week and your team can create systems for you…then you really understand this topic.
Can Your People Do it the Same Way You Do - To learn more about this author, visit Warren Coughlin's Website.
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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