Feedback Form
Home Features Mastermind Videos About Advertise Blog Network Contact
   

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

Featured Ebook


ebook Famous Entrepreneurs - Modern Empire Builders


Featured Ebook

More Evan Carmichael
Have A Suggestion?

Sales Lessons From Starbucks And Dell

What Can a Client Expect in a Virtual Working Relationship?



What Can a Client Expect in a Virtual Working Relationship?
   

I had a prospective client contact me recently as she was seeking someone local she could meet face-to-face to do her work. She’d been using a Virtual Assistant but struggled with the remote aspect of working together and asked for some tips. This is what I told her:

Communication is the key. I have a client who’s been with me for over 11 years. Every Monday we have a phone meeting, but sometimes we use Skype, and we discuss the task list she’s sent me for that week. I do around 15 hours a week of work for her, maintaining her database, her website, sending out broadcast emails, managing surveys, responding to client enquiries (via email), article submissions, research, PowerPoint presentations and so on.

All entirely online. We do meet face to face occasionally - when we attend the same networking events but it hasn’t been necessary for us to meet face-to-face for me to do work for her for the main part.

Another client of mine is an Opera Singer and Business Coach in the US - we’ve never met. But I maintain her blog, do research for her, update her website and give her advice on things of the web. We’ve never spoken on the phone either. I have other clients in my state, some of whom I’ve never met or may have had initial discussions via phone.

Most of my client contact is entirely via email with the occasional phone call or fax - fax is good for marked up changes when something can be printed off and sent to me.

I gave her the option of speaking to someone local whom I didn’t have much knowledge of or someone from my team. She chose the former but did admit that the information I gave her was useful and that she is working with a VA on another project.

As VAs it is important for us to continue to educate prospective clients. We might not always win them over the first time but if we continue to furnish them with useful information, when the time is right, they will come back - even if it’s just to ask more questions before taking that step of using our services.

What Can a Client Expect in a Virtual Working Relationship? - To learn more about this author, visit Kathie Thomas's Website.

Like this article? Share it with your friends
[Get Copyright Permissions] E-Mail | Print | More  


Related Articles Related Articles
What to Give the Exec Who Has Everything
  Give the gift of time this Holiday Season and buy your special person a Virtual Assistant.
Could you work without a staff?
  The Internet has made working, collaborating and sharing down right simple. With it many businesses are living the dream of running multi-million dollar business without any permanent staff. This magic is done incre...
How To Hire A Virtual Assistant
  If you are a business owner and you are looking for the most cost effective way to get the work done that you need help with and don't want to take on a full time employee, then a Virtual Assistant could be just wha...
Want to Start a Virtual World? Be Sure to Play Hockey
  After the Club Penguin news today, a colleague of mine sent me the following entertaining note concerning the top five kid-centric virtual worlds (based on Hitwise data):
How to Manage a Virtual Office
  Are you managing your office away from the office? Virtual offices are becoming more regular as technology and the Internet are creating new business models. The following offers insight on how to manage a virtual...

Related Forum Posts Related Forum Posts
Businesswomen profiled by Ladies Who Launch Businesswomen profiled by Ladies Who Launch
Re: help wanted in u.k. Re: help wanted in u.k.
Re: Promotion Pack / Prize Pack Re: Promotion Pack / Prize Pack
Re: Traditonal Demographics Do NOT Work with Generation V Re: Traditonal Demographics Do NOT Work with Generation V
Re: How Do You Fight Spam? Re: How Do You Fight Spam?
Book Promo & More-Free and Easy Way to Promo Your Site E Book Promo & More-Free and Easy Way to Promo Your Site E
Outsource your work? Outsource your work?
business plans & raising capital business plans & raising capital

 
About the Author


Kathie Thomas
(Visit Kathie's Website)
Kathie M. Thomas is an Author, Blogger, Speaker and Virtual Assistant Coach & Trainer. She began her business ‘A Clayton’s Secretary’ in 1994 to be home fulltime for her 5 daughters. Today she runs a global business via the internet and is an avid blogger. She also contributes to printed and online publications and has published several books. Her passion is about helping women return home to work, using skills they developed in the workforce, so they can be home fulltime for their families. Her latest book “Worth More Than Rubies: The Value of a Work At Home Mom” was recently made available at Amazon.com.
Have A Suggestion?

View Author's Blog
Become An Author

View Author's Video
Kathie Thomas Video - About the book Worth More Than Rubies and being a Work At Home Mum by Kathie Thomas - every mother's dream! Based on the Proverbs 31 Woman.
Become An Author

Free Downloads


Kathie Thomas's

Complete
List Of
Business-Coach
Articles

First Name
Last Name
Email
 
If you enjoyed this article, get Kathie Thomas's Complete List of Business-Coach Articles For FREE!

More Kathie Thomas
Developing a Niche For Your Virtual Assistant Practice
When An Hour Counts
What Can a Client Expect in a Virtual Working Relationship
Where there is vision
Networking for Business
Networking Not Once Not Twice But Constantly
Is Your Website Written For An International Audience
Email Etiquette III
Doing It Alone
Email Etiquette V
Become An Author