Feedback Form
Home Features Mastermind Forums About Advertise Blog Network Contact Be An Author

What Can a Client Expect in a Virtual Working Relationship?

What Can a Client Expect in a Virtual Working Relationship?

I had a prospective client contact me recently as she was seeking someone local she could meet face-to-face to do her work. She’d been using a Virtual Assistant but struggled with the remote aspect of working together and asked for some tips. This is what I told her:

Communication is the key. I have a client who’s been with me for over 11 years. Every Monday we have a phone meeting, but sometimes we use Skype, and we discuss the task list she’s sent me for that week. I do around 15 hours a week of work for her, maintaining her database, her website, sending out broadcast emails, managing surveys, responding to client enquiries (via email), article submissions, research, PowerPoint presentations and so on.

All entirely online. We do meet face to face occasionally - when we attend the same networking events but it hasn’t been necessary for us to meet face-to-face for me to do work for her for the main part.

Another client of mine is an Opera Singer and Business Coach in the US - we’ve never met. But I maintain her blog, do research for her, update her website and give her advice on things of the web. We’ve never spoken on the phone either. I have other clients in my state, some of whom I’ve never met or may have had initial discussions via phone.

Most of my client contact is entirely via email with the occasional phone call or fax - fax is good for marked up changes when something can be printed off and sent to me.

I gave her the option of speaking to someone local whom I didn’t have much knowledge of or someone from my team. She chose the former but did admit that the information I gave her was useful and that she is working with a VA on another project.

As VAs it is important for us to continue to educate prospective clients. We might not always win them over the first time but if we continue to furnish them with useful information, when the time is right, they will come back - even if it’s just to ask more questions before taking that step of using our services.





What Can a Client Expect in a Virtual Working Relationship - To learn more about this author, visit Kathie Thomas's Website.

Like this article? Share it with your friends

Article Feedback
 Article Feedback No article feedback found.
  Leave Your Feedback
article feedback

Article Feedback
Casey Gollan
Casey Gollan, Business Coaching & Mentoring Programs. Add $1 Million to $10 Million in the next 1 to 3 years. Since 1996 Casey has to added hundreds of millions of dollars to businesses. Watch a free video see client results Business Coaching website. - Visit Casey Gollan's Website

David Barr
David Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website

Linda Richardson
Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website

John Power
John Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website

David Acheson
David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website


To learn more about the Evan Elite Author Program please contact us.

About The Author


Kathie Thomas
(Visit Kathie's Website) Kathie M. Thomas is an Author, Blogger, Speaker and Virtual Assistant Coach & Trainer. She began her business ‘A Clayton’s Secretary’ in 1994 to be home fulltime for her 5 daughters. Today she runs a global business via the internet and is an avid blogger. She also contributes to printed and online publications and has published several books. Her passion is about helping women return home to work, using skills they developed in the workforce, so they can be home fulltime for their families. Her latest book “Worth More Than Rubies: The Value of a Work At Home Mom” was recently made available at Amazon.com.

Kathie Thomas is a Gold author on EvanCarmichael.com
About The Author

View Author Blog
View Author Blog

View Author Video
Kathie Thomas Video - About the book Worth More Than Rubies and being a Work At Home Mum by Kathie Thomas - every mother's dream! Based on the Proverbs 31 Woman.
View Author Video

Free Downloads


Kathie Thomas's

Complete
List Of
Business-Coach
Articles

Name
Email
If you enjoyed this article, get Kathie Thomas's Complete List of Business-Coach Articles For FREE!

More Kathie Thomas
Keep Your Bookkeeping Up To Date
Marketing How Much Do You Spend
Mrs Perpetual Motion
Networking Not Once Not Twice But Constantly
When An Hour Counts
Developing a Niche For Your Virtual Assistant Practice
Email Etiquette V
Email Etiquette I
Networking for Business
Email Etiquette IV
Free Downloads


 
 
 


Evan Elite Authors
Dianne Crampton  
David Acheson  
Jay Kubassek  
Evan Elite Authors

Become An Author
Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details.
Become An Author

Evan's Latest Video
Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media
Evan's Latest Video

Business Opportunities
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"

How to Start An Online Business

Click Here To Learn More
Business Opportunities



Evan's Newsletter
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
Name:
Email:
Evan`s Newsletter

Free Downloads
Residual Income Icon Residual Income
New Year Revolutions Icon New Year Revolutions
Confidentiality Agreement Icon Confidentiality Agreement
Making Networking Work Icon Making Networking Work
SEO Made Easy Icon SEO Made Easy
Free Downloads - Complete List

Entrepreneur Tools and Guides
Fortune Hunters - CBC Entrepreneur TV
Fortune Hunters
CBC Entrepreneur TV
 
Top 50 Productivity Blogs To Watch In 2009
Top 50 Productivity Blogs
Top Blogs To Watch In 2009
 
Entrepreneur Tools and Guides

SEO For Africa
SEO For Africa
Watafutaji E Group Dar es Salaam, Tanzania,
Watafutaji E Group
Dar es Salaam, Tanzania
SEO For Africa

If I Were A Startup...
Robert Iachetta, $372k to $921k in 2 years
Robert Iachetta
$372k to $921k in 2 years
Geoff Whitlock, $53k to $507k in 3 years
Geoff Whitlock
$53k to $507k in 3 years
If I Were A Startup... - Complete List

Famous Entrepreneurs
Gerry Schwartz, Onex
Ted Turner, TBS
Famous Entrepreneurs - Complete List

Entrepreneur Advice
Paul Kedrosky, Venture Capitalist
Paul Kedrosky
Venture Capitalist
Michael Gerber, The E Myth
Michael Gerber
The E Myth
Entrepreneur Advice - Complete List

Popular Articles
(Premium Authors)

     Marketing Blogs - What You Should Know
By Gene Sower
     HOW TO USE KEYWORDS FOR EFFECTIVE SEO
By Gene Sower
     Why You Need To Use A Professional Email Marketing Tool For Your Business
By Gene Sower

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

More Evan Carmichael
More Information