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The Art of Integration

Guest post by: Aly Pain

Article Overview: My experience with an amazing Coaching Conference in Banff

Free Download - Resolutions - Solutions or Illusions? By Aly Pain
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The Art of Integration

I am not sure if writing my feelings and thoughts out was the answer to assisting my brain to focus on the moment and not live back in the intoxication of the weekend. Maybe it has been the 4.5 hours that have passed since I did my writing, or the fact I picked up my children 4.5 hours ago and went careening from Conference Emcee and Professional Coach back to mini-van driving mom, but it is all but gone. As I was unpacking our bags, making dinner and cleaning, getting two tired boys to eat, make school lunches, bath and get ready for bed while I tidied the house, it slipped from my grasp. Gone in a poof, like when I turned off the gas to the BBQ after cooking the chicken. I feel so far from anything remotely like the camaraderie of connection, learning and growth of a fabulous Coaches Conference filled with the richness of insight through stillness, and so engulfed by the familiar chaos of motherhood, wife-dom and running a household.

Those are the words I wrote after returning from an amazing Coaching Conference in Banff. I had the opportunity to Emcee the event for the second time and be a breakout session presenter. The energy of 65 Coaches gathered together with a common intent of learning, growing and uncovering ourselves to better serve the world is electric. I feed on that energy and can feel the sparks igniting me from within when I step up to the microphone to begin the next session.

So as I begin my week from my office here in my home, I am asking myself the question of “How will I integrate that glowing galaxy with my current reality of this little world?” I can hear the Coach in me reply, “Life is not an event, Aly; it is a process”. And that is what Coaches do. We help others (and ourselves ☺) take a life event, regardless of what that might be, and create an integration process for long-term sustainability.

But what if the two pieces being integrated feel like they clash or are worlds apart? Patience. The only way to eat an elephant is one bite at a time. I have made myself a list of action steps that will lock in what I experienced over the weekend and begin to create the change that I am so hungry for. This list will not all get accomplished today or maybe this week. Each step has smaller steps within it. But I am focused on that list and have already taken some of the steps, including setting up some accountability around getting it done (another great reason for a coach!).

I think this is where many people get stuck with the ‘all or nothing’ game and forget to invite the possibility of ‘And’. I love my children, my husband, our home and community. Those are parts of my life that keep me anchored and richly fill me. I do not need to see this as choosing one or the other or worse yet, that one is stopping me from experiencing the other.

Integration, by definition, means addition - not subtraction. The Art of Integration is to go forward in the process with patience, focus and flexibility. The process may not always look right or feel comfortable. The How may change along the way and so might the What. Regardless, every step forward is another closer to the ‘me’ the world is waiting for me to become.

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About the Author: Aly Pain
RSS for Aly's articles - Visit Aly's website

Aly Pain specializes in helping high-growth companies and entrepreneurs focus on creating international and sustainable relationships. The end goal of this work is to increase positivity, productivity and the bottom line, while lowering attrition, training costs and workplace stress. Aly began her career as a coach over 10 years ago, following her work as a trainer/facilitator implementing corporate change. By following the StepUp program, Aly's clients gain a "systems perspective"¯ of their team along with an understanding of each member's impact and contribution, empowering them to implement the tools and create a personal connection to the organizations values and goals. Aly has a passion for healthy, active living and spends her leisure time playing Ultimate Frisbee, working out and keeping up to her young sons in their activities. She lives in Calgary with her husband Jeff Pain, Silver Medallist in Mens Skeleton at the 2006 Olympic Winter Games. Aly and Jeff are co-authors of their book "The Business of Marriage and Medals"¯ being released in March, 2010. She is also in demand as a public speaker on the topic of "Creating Elite Performance through Relationship Success."

Click here to visit Aly's website
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Re: Hi from Greenville, SC Re: Hi from Greenville, SC - [quote="Evan":39hn23oh]Welcome Philip - from my experience in working with different merchant service providers I've found the following criteria to be important: 1) Price - at the end of the day it's very competitive industry and you don't need to be the cheapest option but you can't be too far ahead of the other guys. Automatic volume discounts are also much appreciated. Ones I've been involved with in the past give you volume discounts only if you apply. 2) Service - are you available when I need you? If I call will you be available and help me right away? If I email will you get back to me quickly? People often don't need service from their merchant service provider. It's one of those things where as long as it's working we tend to forget about you running in the background. But when there's a problem it's usually a big problem because we can't get money so we need fast and good quality service. 3) Integration support. Help people get set up. Even offer to do it for them - now that's a great way you can stand out. The integration support from most merchant service providers is terrible. You're pretty much on your own to figure out how their APIs work. I hope that helps - good luck![/quote:39hn23oh] I find all of these to be true on a daily basis. I have a strong hold in my particular area. Fast service is imperative. If I can get a restaurant a new terminal in a couple of hours as compared to the fastest national company(at least overnight) then I win. Being local is huge in my industry. I have successfully managed accounts is other areas. Usually I give them a back-up terminal so if the other one breaks down they can switch out the two ship the broken one to me and have a new back-up the next day. I have done a few online accounts. It is not my specialty though. I have found it to not be too hard if you are using a CMS and your host is at least fair. We can integrate with almost every website. It is usually as easy as dropping a pem file in the correct folder in cpanel. For more difficult ones I have a webmaster that I consult with. Price is the last one. Price is always the biggest. You cant give it away or you have no way to give good service. How apt am I to give back-up terminals or make sure I have 24 hour customer service if the margins don't support it? At the same time I have to be very competitive especially when landing large accounts. I made things too easy on one of my large accounts one time I guess. They thought all providers were like me so when they got a quote for less they switched. 11 days later they called me to help them get their machines downloaded back to my companies settings and their website was completely messed-up. I had to delete everything in the file and reload a back-up I had.


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