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The Power of Apology Part 2

Guest post by: Aly Pain

Article Overview: I covered a number of different angels on the apology in my last post, and yet there seems to be more.

Free Download - Resolutions - Solutions or Illusions? By Aly Pain
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The Power of Apology Part 2

I covered a number of different angels on the apology in my last post, and yet there seems to be more. There is something really big in this for me because since I wrote Part 1 last week, I have been thinking about this non-stop. As I think and write, I am really asking myself what my learning is in all this juicy stuff?

What if I have apologized to someone for an action and they did not feel it was “good enough”? Ever had this happen? At first I was insistent that I would not do it again and play into what I thought was emotional manipulation. I knew without a doubt in my mind that the first around I meant it with all my heart, so why should I have to do it again? Is this person wanting a validation of me being wrong to the degree that no matter how many times I might give the apology, it would never be enough? Each time I apologize are they feeding their need to hear me admit my wrong and therefore how victimized they were? Or is it possible that they might hear my words in order to mend and move forward? I have been feeling very torn on this, swaying from defensive and full of ego to just now feeling sad and compassionate. I think this is a personal boundary line we need to draw for ourselves after much thought and consideration.

The tipping point for me came when I decided how much I value the relationship. That was when I pushed my ego out of the room and felt a wanting to apologize again, in the way that is being asked of me. Whether or not this relationship returns to a rich and alive status or not, I value it greatly. I am not saying that if you don’t value the relationship you should not be accountable for your actions. An apology is matter of honouring others and personal integrity to me whether I even know the other party or not.

Now to the ‘How’ of the apology. Seems there is great weight and argument for both versions; writing and in-person. Politicians and Corporations like the written style as it is a concrete and tangible statement admitting wrong and wanting to mend ways. The more places this document can be posted or published the better! Close and more personal relationships seem to beg for the in-person style so there is face to face contact. There is power in being witnessed both in the giving and the receiving of the apology.

As a Relationship Coach, I make my life about rich, healthy, sustainable relationships. In doing so I regularly check my ego and how it is playing a part in my participation in these relationships. I see now how it tried to get me this time in being all puffed up and defensive and right about my position about how I already apologized once. All that got in my way of seeing how greatly I value my relationship and what I hold is possible in it. Am I willing to apologize over and over? No. More than once, yes.

This topic has been quite a river for me, with rapids and whirlpools and calm pools. I would love to hear about your thoughts or experience on what ‘apology’ has meant to you.

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About the Author: Aly Pain
RSS for Aly's articles - Visit Aly's website

Aly Pain specializes in helping high-growth companies and entrepreneurs focus on creating international and sustainable relationships. The end goal of this work is to increase positivity, productivity and the bottom line, while lowering attrition, training costs and workplace stress. Aly began her career as a coach over 10 years ago, following her work as a trainer/facilitator implementing corporate change. By following the StepUp program, Aly's clients gain a "systems perspective"¯ of their team along with an understanding of each member's impact and contribution, empowering them to implement the tools and create a personal connection to the organizations values and goals. Aly has a passion for healthy, active living and spends her leisure time playing Ultimate Frisbee, working out and keeping up to her young sons in their activities. She lives in Calgary with her husband Jeff Pain, Silver Medallist in Mens Skeleton at the 2006 Olympic Winter Games. Aly and Jeff are co-authors of their book "The Business of Marriage and Medals"¯ being released in March, 2010. She is also in demand as a public speaker on the topic of "Creating Elite Performance through Relationship Success."

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