The Power of the Apology.
Article Overview: Well, I am sure I am not the only person who has either hurt someone or has felt hurt by someone else. If you are not in either of these two groups, keep reading anyway!
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Free Download - Resolutions - Solutions or Illusions? By Aly Pain
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The Power of the Apology.
Well, I am sure
I am not the only person who has either hurt someone or has felt hurt by
someone else. If you are not in either of these two groups, keep reading
anyway!
What it is
about an apology that works for the two (or maybe more) sides involved? I was
thinking about this all day while driving and many curious angels became
available.
I know there
has been many times in my life that I have apologized for actions of any
magnitude and in hindsight, it was simply to stroke my ego. Seriously, think
about it. I get to think I am such a great person because I apologized to you.
Why do Canadians say sorry more than most other countries?? Because we are so
NICE!! That may or may not be true but we certainly feed not only our own self
perception with that line but we also have other countries buying in.
A long time ago
I took a course where the Leader had a strong policy about apologies in his
life that he brought to all his work. He was strictly abiding by the dictionary
definition of sorry that he had found somewhere (I was unable to find one
matching his). It was “to be truly repentant”, with repentant meaning I will
never do that same thing again. Now, to say to anyone that I will never repeat
an action, regardless of how silly, inappropriate, foolish, careless, etc,
again would be pretty tough, don’t you think? So, in his courses if someone
were to apologize to another he would have them pay strict attention to whether
they could clearly say they would not repeat that action. I don’t entirely
agree with this but I do see how it points to how over used and subsequently
watered down our apologies have become. I think there was a time where it was a
precious and weighted word that truly held great value when being expressed. It
just seems to slip out now without conscious thought because it has become so
cultural to say it, and say it often.
When you say “I
am sorry”, regardless of the degree of what was done, do you really mean it?
Are you remorseful, regretful, sad for having insulted, failed, injured, or
wronged another (those were the words I found in the dictionary.com)? I
challenge you to think about that the next time you hear those three little
words slip out of your mouth.
There are still
two other angels that I found juicy and curious. What if it is you who is
waiting for an apology from someone else? What exactly are you waiting for that
is going to happen when you hear or read those three little words? I really am
asking this question today. I do agree there is something validating about
being on the receiving end. Sort of like an acknowledgement that the wrong
doing actually occured. There also seems to be a whale sized fish hook here
that gets me and I think many others caught and then stuck. You see, an apology
is meant to be a way of mending so to continue in a forward motion. I think
there are far too many times where waiting for an apology is like saying “see,
I told you I was right about how wrong you were!!!”. The apology comes and then
we get hooked into somehow keeping score about being right and now I am in fact
stuck in the past about how right I was and likely also hanging on the hurt. It
is also like forcing accountability on others in that after they give the long
awaited apology, I get to make SURE they know they need to clean up the mess
they made. Hhhhhhmmmm, now who is not being accountable???
What about
forgiveness? What if after the apology I still don’t feel positive about the
person or situation? Perhaps there is more weight on sending forgiveness than
in receiving an apology. The kicker is that the forgiveness (giving up all hope
for a better past) requires me to look at me and what I am holding on to rather
than continuing to look outward and wait for others to realize their wrong,
like in the apology. I think forgiveness holds abundantly more power because it
only requires me and I can take the steps toward it and send it (metaphorically
speaking) at any time, without staying stuck in the past and waiting on others.
I am always at choice to keep moving forward.
So, what is the
power in the apology for you (receiving or giving)? Which will you choose next
time, the apology or forgiveness?
There is still
more to this so stay tuned for Part 2 next week. I look forward to hearing your
thoughts!
Be free
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Article Tags:
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Referred by: http://www.infinity-pr.com
About the Author: Aly Pain
RSS for Aly's articles - Visit Aly's website
Aly Pain specializes in helping high-growth companies and entrepreneurs focus on creating international and sustainable relationships.
The end goal of this work is to increase positivity, productivity and the bottom line, while lowering attrition, training costs and workplace stress. Aly began her career as a coach over 10 years ago, following her work as a trainer/facilitator implementing corporate change. By following the StepUp program, Aly's clients gain a "systems perspective"¯ of their team along with an understanding of each member's impact and contribution, empowering them to implement the tools and create a personal connection to the organizations values and goals.
Aly has a passion for healthy, active living and spends her leisure time playing Ultimate Frisbee, working out and keeping up to her young sons in their activities. She lives in Calgary with her husband Jeff Pain, Silver Medallist in Mens Skeleton at the 2006 Olympic Winter Games. Aly and Jeff are co-authors of their book "The Business of Marriage and Medals"¯ being released in March, 2010. She is also in demand as a public speaker on the topic of "Creating Elite Performance through Relationship Success."
Click here to visit Aly's website

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