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If You Cant Sell, You Cant Serve
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| Guest post by: Keith Hanna |
Article Overview: No valuable lasting change ever happens unless a sale is made first. That's right: "a sale", that most nasty of four-letter words in the service business.
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Free Download - Lag Time By Keith Hanna |
If You Cant Sell, You Cant Serve
I was talking to a nutrition coach (Adam)
last night about my liver health and how it affects my mood, energy level and
cashflow, which I'm certain they do.
He said that for many people (meaning in particular "middle aged white
men" like me), such a regeneration can take 7 years. Wow. I was hoping for
a 7 day cleanse and a bottle of pills. No such luck.
Clearly, it's going to work better for me to think of my health as a process
and a lifestyle choice rather than a series of disjointed "projects"
grasping for the seemingly harder to find feel good moments.
Adam is smart (clearly) and passionate (obviously) and I think understands the
gravity of the service business: if a person with health issues, does not
become and client and remain a client for prolonged periods of time, the person
makes no lasting changes, gets no benefits and Adam makes no money and has no
impact.
I left the conversation with Adam more connected to the value of my health.
It's a good start. I don't currently pay Adam and so the chat last night was a
sales conversation even if it seemed like a social one at a house party.
No valuable lasting change ever happens unless a sale is made first. That's
right: "a sale", that most nasty of four-letter words in the service
business.
But I propose that a service provider (coach, lawyer, accountant, financial
planner) is only as good as his or her sales skills and attitude. We are all in
the intervention business and anyone too shy, insecure, backed up or afraid to
sell is not going to be as useful to me when the situation gets hard and I
really need to rely on someone. Many well-meaning and well-educated people with
value to contribute are starving or at least not making the difference they are
capable of because they are unwilling to sell.
Selling is not an affront to professionalism. Selling is the apriori
professional skill. I make no difference to anyone with no clients, no money
for food and my mortgage and no opportunities to hone my craft. Sell-serve-sell-serve-sell...etc.
Article Tags: health, sale, sell, serve
Referred by: http://www.infinity-pr.com
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About the Author: Keith Hanna RSS for Keith's articles - Visit Keith's website Keith Hanna’s experience as a coach spans over 15 years and includes helping entrepreneurs and growing companies identify and implement the changes needed to take their success to the next level. With a commitment to creating tangible value for his clients, Keith has worked with leaders in a wide variety of industries and at every stage of their careers and personal lives. His career as a coach began as a natural extension of his work as a product designer helping entrepreneurs turn their vision into innovative products. Through that work, Keith realized the most important innovations entrepreneurs had to make were inward focused. Those who were able to deal with the stresses caused by personal and business changes around them were able to make those changes work for them, and were able to live greater lives and build greater businesses. Keith holds a Master’s Degree in Environmental Design from the University of Calgary, with a specialization in industrial design and new venture development. He is author of two books, StepUp and Higher Purpose, Higher Profit, as well as an accomplished speaker and facilitator. Keith lives with his wife and two children at the foot of the Rocky Mountains in Bragg Creek, Alberta, from which he makes mountain climbing excursions in the summer and dog sledding trips in the winter. Click here to visit Keith's website The Four Functions of a Great Product Dont Give Up On Your Dream Value is What Value Does Brevity and Clarity Seeing Blindspots |
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