How About, THANK YOU?
How About, THANK YOU?
Similarly, I was astounded when I recently heard employees grumbling at a company that provided a daily complimentary hot breakfast to employees. Turns out their well-intentioned gesture was not met with thanks, but with complaints. Not enough organic fruit, too many high carb selections, no green tea, and limited options were frequent murmurs. So, it was no surprise to me that the management team decided they'd had enough of complimentary breakfasts.
The squeaky wheel does indeed get noticed, especially when there are no counter comments to balance the perception. While most of us appreciate a positive work environment, a thoughtful boss, and a grateful company, we often take those components for granted. How many times have you expressed your gratitude for something you liked at work?
"Whatever gets rewarded gets done" is a common workplace axiom. But too often we think this philosophy happens only one way - from management to staff. The truth is that we train our bosses how to treat us.
We encourage the withholding of information when we break their confidence; we limit their thank you gestures when we have an entitlement mentality; and we reduce the possibility of flex time or work from home options when we fail to produce the expected results. And when we do appreciate the extra time off, the additional benefit, or the gift card but we don't say so, our silence "trains" our bosses not to bother.
Current articles tout how the lack of employee appreciation from management is negatively impacting turnover and employee engagement. And that's true. But, what we don't hear is what a lack of appreciation from employees is also doing. You see, managers find it disheartening to have their well-intentioned rewards met with complaints; frustrating to discover their thank you gestures unappreciated; and irritating to find a sense of entitlement prevailing. It's no wonder it's easier not to make the effort.
But people who are winning at working, at all levels, approach work relationships as important relationships, understanding that successful ones require focused effort from both parties. These efforts include open dialogue, mutual respect, and honest exchange. And people who are winning at working know the secret to any winning relationship is appreciation, gratitude, and a thank you now and then, no matter which side of the desk they sit on.
(c) 2008 Nan S. Russell. All rights reserved.
How About THANK YOU - To learn more about this author, visit Nan Russell's Website.
Like this article? Share it with your friends
It started with a turkey. In the early days of a start-up company I once worked for, a plump turkey was a small thank you token given to employees around the holidays. The turkey-giving practice lasted maybe three years, until the growing size of the organization necessitated its change. And while enhanced benefits emerged to replace that poultry gift, I found it amazing that the missing turkey still appeared as a resentment issue five years later in employee forums.
Similarly, I was astounded when I recently heard employees grumbling at a company that provided a daily complimentary hot breakfast to employees. Turns out their well-intentioned gesture was not met with thanks, but with complaints. Not enough organic fruit, too many high carb selections, no green tea, and limited options were frequent murmurs. So, it was no surprise to me that the management team decided they'd had enough of complimentary breakfasts.
The squeaky wheel does indeed get noticed, especially when there are no counter comments to balance the perception. While most of us appreciate a positive work environment, a thoughtful boss, and a grateful company, we often take those components for granted. How many times have you expressed your gratitude for something you liked at work?
"Whatever gets rewarded gets done" is a common workplace axiom. But too often we think this philosophy happens only one way - from management to staff. The truth is that we train our bosses how to treat us.
We encourage the withholding of information when we break their confidence; we limit their thank you gestures when we have an entitlement mentality; and we reduce the possibility of flex time or work from home options when we fail to produce the expected results. And when we do appreciate the extra time off, the additional benefit, or the gift card but we don't say so, our silence "trains" our bosses not to bother.
Current articles tout how the lack of employee appreciation from management is negatively impacting turnover and employee engagement. And that's true. But, what we don't hear is what a lack of appreciation from employees is also doing. You see, managers find it disheartening to have their well-intentioned rewards met with complaints; frustrating to discover their thank you gestures unappreciated; and irritating to find a sense of entitlement prevailing. It's no wonder it's easier not to make the effort.
But people who are winning at working, at all levels, approach work relationships as important relationships, understanding that successful ones require focused effort from both parties. These efforts include open dialogue, mutual respect, and honest exchange. And people who are winning at working know the secret to any winning relationship is appreciation, gratitude, and a thank you now and then, no matter which side of the desk they sit on.
(c) 2008 Nan S. Russell. All rights reserved.
How About THANK YOU - To learn more about this author, visit Nan Russell's Website.
Like this article? Share it with your friends
 | |
 |
No article feedback found. |
| |
Leave Your Feedback |
 | |
| |||
|
To learn more about the Evan Elite Author Program please contact us. |
 | |
|  |
Subscribe to Nan's articles
 | |
|
|  |
 | |
|
| |
 | |||||||
|
 | ||
 |
||
 |
||
 |
||
|
| ||
 |
| Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details. |
|
|
 |
| Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media |
|
|
 |
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"
Click Here To Learn More |
|
|
|
|
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
|
|
|
 Sale Systems Managing Customer Relationships Business / Personal Plan Why MLMs Fail The Small Picture |
|
 | ||
 |
Choose A PR Topic
Press Release Builder | |
 |
Top 50 Raising Capital Blogs
Top Blogs To Watch In 2008 | |
| ||
 | ||||
| ||||
|
| ||||
| ||||
|
|
|
|
|
||||||||||||
|
Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
|
|
|
