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Progress Trumps Perfection - Click To Read Article
In the late 17th century, Lord Chesterfield, an English writer and politician, wrote to his son, "Whatever is worth doing at all is worth doing well." Three hundred years later, we still heed this advise from the fourth Earl of Chesterfield. Yet doing it well doesn't mean doing it perfectly. The 21st century workplace requires more than doing something well.

Big Hat No Cattle - Click To Read Article
I did exactly what the magazine wanted me to do. I bought it solely for an article featured on the cover. But when I got it home and started searching for the piece I wanted to read, I couldn't find it. The headline drew me in, but hidden behind other features was an article with a different title that sort of, kind of, talked about the topic. I felt cheated.

Check Your Thoughts
- Click To Read Article
It was clear she was having "one of those days." But to be truthful, I didn't care. I was too nervous about my surgery to pay attention to Doris, the nurse grousing about how overworked she was that Thursday. But by the time I was wheeled back to my same-day surgical room, she was even less hospitable and entrenched in complaining.

Carved in Granite
- Click To Read Article
In the Black Hills of South Dakota, carved in granite, the six-story faces of George Washington, Thomas Jefferson, Abraham Lincoln and Theodore Roosevelt create a grand impression viewed from a distant, or standing on the national monument's viewing terrace. Visiting Mount Rushmore on vacation, I found the documentary of its making fascinating. Weeks later, one story stayed with me.

A Better Measure of Success
- Click To Read Article
The headline caught my eye, "The Goal: Wealth and Fame." The article in USA Today examined a recent survey of top life goals for the college-age crowd. It surprised me that there was a 33% jump, today versus thirty-eight years ago, in beliefs of college freshman that being financially well off was "essential" or "very important." But what surprised me more was their desire to be famous.

The Whole Person
- Click To Read Article
Henry Ford is reported to have quipped, "Why is it that I always get the whole person when what I really want is a pair of hands?" The 21st century version doesn't sound quite like that, but its essence prevails in plenty of workplaces.

BEING PRESENT
- Click To Read Article
Purposeful engagement transforms the way you think about and approach your work, allowing you to both learn and contribute. People who are winning at working know that being present magnifies their results, enhances their potential, and creates their future. They're not just at work, they're actively in it.

The Squirrel Effect
- Click To Read Article
Like that squirrel, people often hide what they consider important to their personal survival in the corporate world. It’s called information. Hoarding bits and pieces, they act as if information alone is a work-life sustaining nutrient. The more information nuggets they have, the safer or more powerful they think they’ll be. And while those nuggets might help someone survive in a corporate culture where information is a bartered commodity, long term it won’t help them thrive. Here’s why.

Thought Conformity
- Click To Read Article
People pass off others' thinking as their own. They parrot others' issues without personal analysis. And they embrace others' perspectives as if it was their original thought. But these repackaged perspectives hamper innovation, personal growth, and business results.

Making a Fresh Start
- Click To Read Article
"How could that be?" I muttered silently as I reread the message. This was not a person I wanted to encounter as I returned from a holiday vacation filled with family, friends, and fun. And yet, there he was on my calendar. My first meeting of the New Year was scheduled with my nemesis.

Relationship Basics
- Click To Read Article
People who are winning at working understand relationship basics. Common courtesy, mutual assistance, timely communication are tools they use to build, foster, and enhance their relationships. They understand their relationship approach is a reflection of their foundational principles. And those principles start with giving.

Past or Future
- Click To Read Article
Watching a rerun of "What Not to Wear" on The Learning Channel, I was struck by the dialogue between the individual being transformed and the cast of experts. While agreeing to follow the advice and input from these style-masters, "Joyce" was closed to the ideas presented of what she should wear, how her hair should be cut, and her make-up enhanced.

Thicken The Skin
- Click To Read Article
There's a line in the movie Gracie that I love. Gracie is a teenager in the 70s who is competing for a spot on the boy's high school varsity soccer team. In one scene, dejected and on the verge of giving up, her mother, played by Elizabeth Shue, tells her, "If you want to limit yourself, that's fine. But don't let other people do it for you."

Better Together
- Click To Read Article
During the Beijing Olympics, beach volleyball players Misty May-Treanor and Kerri Walsh were undefeated in their second gold medal Olympics, with an amazing record of 108 consecutive wins. Watching the advancing duo during the Olympic coverage, I heard commentators mention that when either woman was asked during interviews which one of them was better, they responded, "We're better together."

What is Failure Anyway?
- Click To Read Article
Does it surprise you that only 400 cokes were sold the first year; Albert Einstein's Ph.D. dissertation was rejected; Henry Ford had two bankruptcies before his famous success; or Ulysses S. Grant was working as a handyman, written off as a failure, eight years before becoming President of the United States?

It's Not About Time
- Click To Read Article
With mounting to-do lists, big projects with short delivery dates, consuming workloads, growing obligations and festering unfinished tasks, it's no wonder in this what-have-you-done-for-me-today world we often feel time deprived. Work-life flows to home-life, balance becomes imbalance, and goals and dreams get relegated to a closet shelf.

Changing Rules
- Click To Read Article
Poor Pluto. Stripped of its planetary status by the International Astronomical Union and reclassified as a "dwarf planet," Pluto's demotion heralds new rules for planet classification. A week of debate by renowned astronomers from seventy-five countries culminated in the decision to reduce the number of planets to eight "classic" ones. This reclassification got me thinking.

But, It Will Take Too Long
- Click To Read Article
Sitting in a waiting area above the tradeshow floor, I watched the forklift drivers deliver crates and boxes to small groups who were waiting to transform their rented cement floors into inviting marketing endeavors for the next day's expo opening, hosting seven thousand conference attendees.

Secret to Success
- Click To Read Article
Most people are looking for the secret to success; the secret to being a millionaire; the secret to winning at working. To help them find it, Amazon inventories 1,797 books promising success secrets, everything from "Mustang Sallies: Success Secrets of Women Who Refuse to Run With the Herd" to "The 21 Secrets of Self-Made Millionaires."

Get The Facts
- Click To Read Article
It was his perception that caused the outburst. "Why aren't there any managers at these sessions? Why aren't they required to attend, too?" he challenged. Hired to provide workshops on building trust in a workplace lacking it, I answered his question to the extent I could during that first session, "It's my understanding that everyone is attending," I offered. "But let me find out for sure and get back to you."

Shades of Grey
- Click To Read Article
A paperweight sits on my desk, etched in silver the message: Life isn't always black and white. It serves as a reminder there are few absolutes at work (or in life). Yet, it would be easier if there were; if good ideas from bad, trustworthy people from non-trustworthy, and right paths from the wrong ones could easily be discerned. I've learned in twenty years in management that increasing one's perspective increases the grey, as words like always and never become obsolete for describing most situations and most people.

Busy About
- Click To Read Article
Once upon a time, a prince and princess lived in stressful palace, surrounded by a stressful village, inside a stressful land. They knew it was stressful because everyone said it was. Their parents, the king and queen, worked from sunrise to sunset hearing issues from their kingdom, weighing the requests, and appropriating the collective harvest to the people of their land.

How About, THANK YOU?
- Click To Read Article
It started with a turkey. In the early days of a start-up company I once worked for, a plump turkey was a small thank you token given to employees around the holidays. The turkey-giving practice lasted maybe three years, until the growing size of the organization necessitated its change. And while enhanced benefits emerged to replace that poultry gift, I found it amazing that the missing turkey still appeared as a resentment issue five years later in employee forums.

Kept Waiting
- Click To Read Article
People who are winning at working aren't playing the I-win-you-lose game, translated in this example as I-don't-want-to-wait-so-you-can. You see, for people who are winning at working, their perspective goes beyond themselves. These are the people whose consistent, everyday actions contribute to a better workplace and a better world.

Working for the Right Person
- Click To Read Article
People who are winning at working work for the right person - the one looking back in mirror. That differentiation changes everything. It's easier to know what jobs to seek, skills to enhance, and opportunities to seize. It's easier to know when you should change paths, companies, or bosses. And it's easier to weather workplace stresses when you're the one holding the compass for your life.

Lying on a Nail
- Click To Read Article
Once there was a young woman who didn't like her job. Everyday when she came home from work, she told her husband how terrible her day had been, how tiring the work and how unreasonable her boss. "Leave that job," her husband told her.

About Those Words
- Click To Read Article
Like a weasel sucking out an egg's content without destroying the shell, weasel words give the appearance of communicating information as they suck out meaning.

Herd Mentality
- Click To Read Article
Booths featuring products and services related to employee engagement, web-based delivery, global performance, and talent management were overflowing with conference attendees as I walked the trade show at a national conference where I was speaking. Just a few years ago the magnets were initiatives like total quality management, six sigma, diversity, work-life-balance, and customer driven.

Hot Coals
- Click To Read Article
Involved in an expensive developmental workshop, Chad volunteered first when the facilitator queried the group about their objectives. It was the morning session of a weekend event that a friend of mine was conducting, and she'd asked me to sit-in. So, on a Saturday morning when I'd normally be sleeping, I found myself listening to Chad's frustrations about his lack of success, his inflexible boss, and his difficult coworkers.

As If They Were You
- Click To Read Article
"Treat everybody else as if they were you." These words gave me pause. I wonder what it would be like if we each did what this "unknown author" is advocating?

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Nan Russell
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Nan S. Russell is the author of "Hitting Your Stride: Your Work, Your Way". She is also the host of "Work Matters with Nan Russell" weekly on webtalkradio.net. Nan Russell has spent over 20 years in management, most recently with QVC as Vice President. Sign up to receive Nan's "Winning at Working" tips and insights at www.nanr ussell.com
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