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Guest post by: Keith Ferrazzi Become an Author

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When you take on a new administrative assistant, you train them to use your computer and phone system. To understand the intricacies of your schedule. To handle paperwork.

But do you train them to help you manage your relationships?

You sure should! Here's some tips to share with your admin (or, if you're an admin yourself, to put into practice), that will ensure that your calls are scheduled quickly, your meetings are put on the priority list, and that great first impression of you and your company is already made before you walk through the door. And make sure to read them yourself: Some of the tips start with you.

1. An admin should constantly ask her/himself the question: How can I make my fellow gatekeepers' lives easier? How can I do the same for their bosses? 2. Bosses: Ask questions while you're at meetings and relay the info back to your admin to leverage in his or her future communication: What are the interests/passions of your target's assistant? You need to be the eyes/ears for opportunities for your admin to build the relationship.

3. Admins: When adding agenda items for meetings in your bosses' calendar, add the name of the target's admin and personal info so your boss can speak with familiarity and respect for the admin, not just the person he's meeting with.

4. Send live flowers instead of cut flowers, especially orchids. They last longer.

5. Proactive, thoughtful gifts like Starbucks cards with a handwritten note go a long way. Even better, something that reflects your brand - but only if it's truly generous.

For the rest of the 10 tips, hit the blog - and share your admin's best traits.

Warmest,

Keith

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