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Help Me Keith: My Feedback Makes People Defensive!
| Guest post by: Keith Ferrazzi |
Article Overview: This week, I'm sharing one of my RMA "Ask Keith" videos. I answer the question, "How can I give better feedback that doesn't put people on the defensive?" Go check it out!
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Free Download - What I’ve Learned from Dumpster Kids, a Buddhist Monk, and Other Wise Teachers By Keith Ferrazzi |
Help Me Keith: My Feedback Makes People Defensive!
This week, I'm sharing one of my RMA "Ask Keith" videos. I answer the question, "How can I give better feedback that doesn't put people on the defensive?" Go check it out!
Here are a couple of my rules for giving feedback:
1. Ask permission. Check if the recipient is interested in getting feedback. If it isn't something they are open to hearing there is no point in giving it.
2. Recognize that you don't own the feedback. It is a gift that you are giving. The recipient can do what they want with it and you have to be ok with that.
Head to the blog to watch the video and share your tips for friendly feedback!
Warmest,
Keith
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Related Forum Posts
Re: Hey now!
- Welcome Keith! What type of business do you run?
Re: How Important is Feedback in eBay?
- Feedback is VERY important to me when purchasing on eBay and similar sites. If they don't have several transactions and a 100% feedback (or close to it) then I most likely will not purchase from them.
Top Four Young Entrepreneur Mistakes
- According to Youngmoney.com, these are the four most common mistakes made by young entrepreneurs:
1) Not enough networking
2) Not prepared for the work load
3) Lack of confidence
4) Afraid to ask family and friends for help
I would add to this list not getting started in the first place. But, if these are your problems, I would suggest checking out Keith Ferrazzi's Never Eat Alone, and Guy Kawasaki's The Art of the Start, both of which provide great tactics for getting to that next level.
Re: Stopping Drive-by Spam
- I've also noticed that in this and other forums. I wonder why they do it that way. Makes it easier to catch them. I suppose it's probably just laziness. I've even seen the same person spam the same thread multiple times one after another with the exact same post. I guess that just how stupid some of these spammers are!!!
Subject Line Etiquette
- For myself, it's not so much "etiquette" as common sense.
If you're emailing someone with a business offer or to strike up a relationship, you do not put "Hello" or "Hi" or something cryptic in the subject line.
You make it clear what your email is about - just as you would on a message board.
So instead of "wff" for example, the guy who emailed me a couple of days ago should have said, "Feedback on Your WFF Article" - so that I would have known what it was about without having to look at it and try to think...
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