It's well established that good leaders praise their employees, but there are different ways to go about it. As a manager, one thing you can do is to point out to the whole team how well an employee does a certain task. Then others can follow that best practices example.

Mark Hendricks once was in charge of an integrated telemarketing crew and he would only comment on performance when someone was doing an excellent job and he would explain how that person did it. In no time, the team members were doing everything the way the most productive person at each task was doing it. The team surpassed annual goals in less than six months. Even after Mark left, the team remained intact for three years - unheard of in the telemarketing industry.

Mark currently works on special projects for The Small Newspaper Group. He generously posted this tip on my blog and I wanted to share it. Thanks, Mark!

Like this article? Share it with your friends

E-Mail | Print | More

Related Articles
Inspirational Leadership 10 Roles
	Do you want to encourage extraordinary performance from your people? Do you want them to do great things? If yes, then you must create an inspiring corporate culture that inspires, empowers and energizes them. ...
You Get What You Reward
	More often than not an organization says one thing in its literature, on nicely formatted signs in hallways and conference rooms, but unfortunately does not practice what it preaches. As your organization decides wh...
10 terrific ways to motivate creative team behaviours
	Using this range of simple tips and actions will help you to encourage your team members to be the best they can be
Wise Words for your Customers
	It's very easy to fall into the trap of using of using the same old words time and time again, your customer may nod off, never let that situation develop, avoid at all times use creative words to keep your customer...
Ask Open Ended Questions
	I was reading an article by Peter Murphy on "5 Good Ways To Start A Conversation" and his point about asking open-ended questions seemed appropriate to sales interviews.

---

Related Forum Posts