Include website information on your voice mail. Let your clients on hold learn how to connect to your web site for pertinent information. Encourage the people who answer your phones to give your web address to every caller who identifies himself or herself as an Internet user. Think of your website as 24-hour answering service. Assure your callers that they can always phone your store or office for information, but let them know they now have a web alternative as well, open 24 hours every day.



Like this article? Share it with your friends

E-Mail | Print | More

Related Articles
A simple call to action
	If the purpose of your website is to turn traffic into customers then you need to have a call to action on every page. If you do not ask then the answer is always no. Learn how to use the easiest call to action, yo...
The PR Follow-up Ph.D
	Making PR follow-up calls can be a difficult proposition. You may be a natural salesman, and your clients may indeed love you, but you're playing a different game when you’re contacting the media.
Measure THAT
	One of the secrets of the Yellow Pages was that the phone company would give you a second line when you bought a big ad.
Mobile Manners – Cell Phone Etiquette Tips From Your Strategic Thinking Business Coach
	Cell phones are all around us every day and they produce numerous experiences of obnoxious behaviors. And to make matters worse, there is an onslaught of new ways to use our cell phones. The annoying behaviors ran...
Making the Phone Ring by Keith Rosen, MCC
	Don't waste your business cards.

---

Related Forum Posts
	How do i answer the phone?
	Re: help wanted in u.k.
	Re: desperate situations
	Author Don Campbell Live - Real Estate
	Rewired, Rehired or Retired: A Global for the Experienced Wo
	Managing Virtual Teams