Like it? PLEASE +1 it! Thanks! Evan Signature
Evan Carmichael Top Header about About

Communicating Effectively



My friend, author-speaker Nido Qubein, in his Executive Briefing newsletter, gives some advice on communicating with people from other cultures. "We must remember that people from different backgrounds send and receive messages through cultural filters. Words, expressions and gestures that mean one thing in one culture may mean something entirely different in another culture.

A term or a gesture that may seem perfectly harmless to you may be offensive to someone from another ethnic group. Nido says, "We must first find out what terms and expressions are offensive to minority ears and avoid slang words that refer to people of different racial, ethnic or national minorities. Don't use them even in joking. Next, we need to understand that English is a precise language but is perceived as blunt by many speakers of other languages. For example, Americans often pride themselves on 'telling it like it is,' but this is a turn-off to Japanese workers who practice 'ishin-denshin'--that is, communication by the heart."

"Saving face" is an important consideration in some cultures and this may influence the way people respond to you. If you say, "Do you understand?" to someone from an Asian culture, you may get a polite "yes" when the person has no idea what you're talking about. If they say "no," it can only mean one of two things to many Asians: They're too dense to comprehend or you are a poor instructor. Nido says that it's important to watch the facial expressions of the person with whom we're talking. It's hard to disguise puzzlement and it's usually easy enough to tell whether the face comprehends.

He suggests that first of all we ask for feedback; second, that we listen carefully for questions because if there are no questions, there's likely to be no understanding. Third, we should use clear, simple language. This is only a minute capsule of communicating properly with those from other cultures, but it's a good place to start. Give it a try and I'll SEE YOU AT THE TOP!


Related Articles

  Secrets of Communicating
  The Art of Effective Communication in the Small Business World
  The Art of Communication: The Wealth Creation Is In Your Words
  Impress People With Your Message!
  Best MLM companies - why people are still failing!
  The Art of Communication is the Language of Leadership
  The Art of Communication is the Language of Leaders
  When Free Is Just Too Expensive
  Lesson #5: Communicate Success
  The Power of Effective Communication
  Leadership, People Skills - the Key to Greater Success in Life
  Four Keys to Understanding Sales
  Should You Care if Your Employees Love You?
  Communicating and Connecting Are Keys to Success
  How Effective Communication Can Win the Game for Your Business
  Rising from the Ashes Again
  3 Essentials for a Shared Vision: Aligning Management and Staff
  Discover the Secrets of Effective Marketing
  Twelve Tips For Strategic Business Communications According To Your Strategic Thinking Business Coach
  Should A Manager be Loved or Feared?

Home > Entrepreneur-Advice > Zig Ziglar > Communicating Effectively >

PDF
Free PDF Download
The Power of the Word: Part 2
By Zig Ziglar

About the Author: Zig Ziglar

RSS for Zig's articles - Visit Zig's website
A talented author and speaker, Zig Ziglar has an appeal that transcends barriers of age, culture, and occupation. Since 1970, he has traveled over five million miles across the world delivering powerful life improvement messages, cultivating the energy of change. Since 1970, an extensive array of Ziglar audio, video, books, and training manuals have been utilized by small businesses, Fortune 500 companies, U.S. Government agencies, churches, school districts, prisons, and non-profit associations, affecting lives in a profound way.
Click here to visit Zig's website.
Dashed Line

Ziglar
More from Zig Ziglar
The Immigrants Attitude
Sometimes Ya Gotta Hustle
Give To Live and Get Refired
The Next Hill To Climb
Survival Tactics

Related Forum Posts

Re: Social Media Effectively? Re: Social Media Effectively?
Re: The Best Method for Online Marketing Re: The Best Method for Online Marketing
Re: Best Internet Marketing Strategy Re: Best Internet Marketing Strategy

Share this article. Fund someone's dream.

Share this post and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.
Share for a Cause

Worksheets
By: Evan Carmichael











Like this page? PLEASE +1 it! Evan Signature

 

Name:
Email:
Subscriber Counter
  Supporters: Thank you Sharon Galor of Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs! 
Connect with Evan google plus facebook Twitter YouTube Contact