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| About Brad Feld |
| Brad Feld is currently a Managing Director at Mobius Venture Capital and has been with the firm since 1996. Prior to Mobius, Brad founded Feld Technologies, which was sold to AmeriData Technologies in 1993, where he became Chief Technology Officer. Brad currently serves on the boards of a number of private companies, including Atreus, Comergent, ePartners, FeedBurner, Gold Systems, Judy's Book, Klocwork, NewsGator, Quova, Rally Software, and StillSecure. In addition, he is on the board of The National Center for Women & Information Technology, The Community Foundation Serving Boulder County, and The Colorado Conservation Trust. Brad has previously been a member of the board of directors of the Young Entrepreneurs Organization and founded the Boston and Colorado chapters. He holds Bachelor of Science and Master of Science degrees in Management Science from the Massachusetts Institute of Technology. |
Recent Article:
Customer Enthusiasm
- For more on Brad Feld visit www.feld.com
One of the great things about blogs is that it makes it easy for anyone (that has a blog) to express things – both good and bad. While mainstream media seems to be endlessly focused on “bad stuff sells newspapers”, people like to express (and consume) a full range of their experiences.
Bloggers regularly talk about their positive experiences. I obsessively subscribe and read search feeds (across NewsGator Search, Technorati, Google, and Yahoo) for all the companies I have an investment in. I’ve found this to be an awesome way to keep a pulse on what’s going on in my world.
Today I noticed a great post by a guy named Chris Spagnuolo titled Tearing up the spreadsheets…our move to Rally Software. I’ve very proud of the team at Rally – they are creating a superb company that builds SaaS-based software to help manage Agile software development. When I made the original investment, I got questions from other potential investors that included “what’s Agile” and “software tools will never live in the cloud.” Today, a large number of companies are using Rally’s software to manage their software development process.
Chris’s post has detailed and thorough praise of Rally’s product and describes his company’s path to adopting it. It’s a great example of unsolicited customer feedback (and praise) and comes to us via the power of blogs. A decade ago entire teams of marketing people were tasked with finding, writing, and publishing “customer success stories” and “customer testimonials” – now all you need to do today is delight your customer and their enthusiasm will show up on the web.
Thanks Chris! Even though we’ve never met and I have no idea who you are, I appreciate the time you took to write up your Rally story. And - if you ever need anything regarding Rally, just drop me an email.
Read this post in Brad's blog.
Customer Enthusiasm - To learn more about this author, visit Brad Feld's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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