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Managing Difficult People



One of the biggest challenges candidates face on The Apprentice is managing difficult teammates. Even the most talented of project managers often struggles when he or she has to lead individuals who are disliked or disruptive. It drains energy from the rest of the group and it can make the work environment a divisive one.

Recently, a combative candidate Marisa was blamed for the downfall of her winning team. She fought ... perhaps too strongly ... for her own ideas and, in the process, alienated and annoyed the rest of her teammates. When it came time to point fingers for the teamís loss, every single member of the group blamed Marisa. Whether she deserved all the responsibility or not, she got it because the rest of her team couldnít stand her.

If youíre in a leadership role, there are some keys to managing people you dislike. The obvious is to find something that you do like about them. Everyone has hidden potential and a good manager will find it. Good managers will also look for qualities that they like about the people around them ... what they have in common can be used to build strong relationships.

Itís obvious that no one is perfect. We all have strengths and weaknesses. Itís your job as a good leader to recognize the strengths instead of becoming obsessed with the weaknesses.


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