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Mind Your P's and Q's



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George Steinbrenner - By Donald J. Trump

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Some people might think billionaires don't have to impress anyone, but most of us still live by these rules.

1. Be honest. Most people can smell a lie and will appreciate honesty, even if it's not exactly what they want to be hearing.

2. Be on time. Punctuality is essential. You should never tolerate late arrivals and missed deadlines for yourself or from anyone else.

3. Be self-deprecating and disarming. Don't be a bulldozer in business; save your hardest edge for when you need it most.

4. Do your homework. Wasting other people's time due to poor planning and thoughtlessness will only leave a bad impression.

5. Let other people talk. Any business conversation should be two-sided.

6. Make a mental dossier on people. Before meeting people for the first time, do some research on them. People will be flattered if you reference a deal you know they've done or a charity they're involved in.

7. Remember people's names and small details about them. Use both in conversation. People love to hear their names and their stories said out loud.

Remember that your business manners, like your money, need to be maintained at all times.


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Home > Entrepreneur-Advice > Donald J. Trump > Mind Your Ps and Qs >

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George Steinbrenner - By Donald J. Trump

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About the Author: Donald J. Trump

RSS for Donald's articles - Visit Donald's website
Donald J. Trump is the very definition of the American success story. He has continually set new standards of excellence while expanding his interests in luxury residential real estate, world-class hotels, office buildings, championship golf clubs, gaming, merchandising and entertainment. Mr. Trump is committed to personal and direct involvement in everything that his name represents. This commitment has made him the preeminent developer of quality real estate known around the world.
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Mind Your Ps and Qs

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