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| About Donald J. Trump |
| Donald J. Trump is the very definition of the American success story. He has continually set new standards of excellence while expanding his interests in luxury residential real estate, world-class hotels, office buildings, championship golf clubs, gaming, merchandising and entertainment. Mr. Trump is committed to personal and direct involvement in everything that his name represents. This commitment has made him the preeminent developer of quality real estate known around the world. |
Recent Article:
Too Many Complaints
- For more on Donald J. Trump visit www.trumpuniversity.com
So much for the belief that the customer is always right.
Sprint-Nextel has cut more than one thousand customers for being too high-maintenance. Apparently, these clients call customer service too often and make what the company says are “unreasonable requests.”
While the average subscriber calls customer service less than once a month, these 1,200 subscribers getting released by the company call 40 to 50 times more frequently.
All the excessive complaining has frustrated management to the point that the business just isn’t worth it anymore. Sprint says they’ve done what they can to try to resolve the issue but, because the complaints keep coming in, obviously these customers will never be happy.
So they’re letting them take their business elsewhere.
I know how they feel. I’ve had customers I’ve taken great care of and no matter what I do, they’re never happy. So you have to just go about your business and forget about them.
Don’t keep catering to complainers. A complainer will always be a complainer. They’re trouble, plain and simple. They’re just not worth it.
Too Many Complaints - To learn more about this author, visit Donald J. Trump's Website.
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