Does Your Firm Suffer from Feature Creep?

Guest post by: John Jantsch
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Weekend Favs May Twenty One - By John Jantsch

I have a software development client that is always complaining about "feature creep." This is their industry term for a software development project that continues to grow as users determine they need little add ons along the way. Next thing you know, nobody can really remember what the software was supposed to do because it doesn't really do any one thing particularly well after the weight of the creep carries it down.

I think a lot of businesses do this to themselves in their marketing. In an attempt to appeal to the broadest possible audience they add or make up features about their products and services in order to sound bigger or more impressive - thus creating their own version of feature creep. The net result though is they don't really appeal to anyone because the message is watered down.

What if you figured out one or two things that your firm can get really good at and communicated that over and over again. What if your business was more iPod like? Here's what we do, we do it better than anyone and we're happy about that. What if you trimmed all the fat out of your marketing content and said - this is who we are, this is why we are passionate about it and this is the end result you can expect from a relationship with our firm.

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Weekend Favs May Twenty One - By John Jantsch

About the Author: John Jantsch

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John Jantsch is a veteran marketing coach, award winning blogger and author of Duct Tape Marketing - The World's Most Practical Small Business Marketing Guide (foreword by Michael Gerber, author of The E-Myth) published by Thomas Nelson - due out in the fall of 2006 He is the creator of the Duct Tape Marketing small business marketing system and Duct Tape Marketing Authorized Coach Network. His Duct Tape Marketing Blog was chosen as a Forbes favorite for small business and marketing and is a Harvard Business School featured marketing site. His blog was also chosen as "Best Small Business Marketing Blog" in 2004, 2005 and 2006 by the readers of Marketing Sherpa.
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