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Those idiots in sales just don’t get it
Written by: John JantschArticle Overview: I’m presenting a workshop this week titled - How to get sales and marketing on the same page.
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Free Download - Weekend Favs May Twenty One By John Jantsch |
Those idiots in sales just don’t get it
I’m presenting a workshop this week titled - How to get sales and marketing on the same page.
The point of the discussion is to help the audience, made up of marketers and the sales people for those marketers, understand that while they may indeed perform unique and necessary functions, they have shared objectives.
So, while, as the title of this post suggests, the gap between what sales does and what marketing does in support may seem vast (and perhaps even at odds) there is an absolute need to strike a balance between their independent and interdependent selves.
What you are reading is one part of a two part post - the other, by the way, is titled - Those idiots in marketing just don’t get it. In case you want in on the joke, the body of both posts is the same, only the names have been changed to expose the guilty. So, that’s the real point - to be more effective sales teams should learn how to be more about ideas and relevant conversations (more like marketing), to be more effective marketing should learn how to build better relationships (more like sales).
To further illustrate my point I’d like to offer my definition of marketing: marketing is - getting someone who has a need to know, like and trust you. Now let’s blend in my definition of sales: sales is - taking know, like and trust and converting it to try, buy, repeat and refer.
See, for now marketing owns the conversation, the idea, and sales owns the relationship. Wouldn’t sales and marketing life be grand if organizations learned how to use relevant conversations to build better customer relationships instead of metrics and quotas destined to keep their teams off the same page.
Article Tags: absolute need, audience, better relationships, conversations, customer relationships, definition of marketing, effective marketing, effective sales, gap, joke, marketers, marketing marketing, metrics, necessary functions, odds, quotas, relationship, sales and marketing
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About the Author: John Jantsch RSS for John's articles - Visit John's website John Jantsch is a veteran marketing coach, award winning blogger and author of Duct Tape Marketing - The World's Most Practical Small Business Marketing Guide (foreword by Michael Gerber, author of The E-Myth) published by Thomas Nelson - due out in the fall of 2006 He is the creator of the Duct Tape Marketing small business marketing system and Duct Tape Marketing Authorized Coach Network. His Duct Tape Marketing Blog was chosen as a Forbes favorite for small business and marketing and is a Harvard Business School featured marketing site. His blog was also chosen as "Best Small Business Marketing Blog" in 2004, 2005 and 2006 by the readers of Marketing Sherpa. Click here to visit John's website Turning Problems into Marketing Strategies What Are You Afraid Of Shopping Online for the Holidays Most of the Time Talents Not Enough What Have the Senses Got To Do With Marketing |
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