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| About Tom Peters |
| Tom & Bob Waterman coauthored In Search of Excellence in 1982; the book was named by NPR (in 1999) as one of the "Top Three Business Books of the Century," and ranked as the "greatest business book of all time" in a poll by Britain's Bloomsbury Publishing (2002). Tom followed Search with a string of international bestsellers: A Passion for Excellence (1985, with Nancy Austin), Thriving on Chaos (1987), Liberation Management (1992: acclaimed as the "Management Book of the Decade" for the '90s), The Tom Peters Seminar: Crazy Times Call for Crazy Organizations (1993), The Pursuit of WOW! (1994); The Circle of Innovation: You Can't Shrink Your Way to Greatness (1997); and in 1999 a series of books on Reinventing Work: The Brand You50, The Project50 and The Professional Service Firm50. In 2003 Tom and publisher Dorling Kindersley released Re-imagine! Business Excellence in a Disruptive Age; the revolutionary book, an immediate No.1 international best seller, aims to do no less than reinvent the business book through vibrant, energetic presentation of critical ideas. |
Recent Article:
100 Ways to Succeed #81
- For more on Tom Peters visit www.tompeters.com
There's a convenience store near me. They just finished what I'd guess is a $500,000 renovation. It sure helps! Bravo!
Whoops!
The previously crappy staff attitude is as crappy as ever. (All the more obvious because there's a Starbucks just a block away. For that matter, I guess there's pretty much a Starbucks within a block of everything these days.) Frankly, I feel they pretty much pissed away the $500,000! I'll trade a paint job for attitude any day!
It calls to mind a big issue—which holds for the receptionist in the 3-person, walkup accountancy—and for the U.S. military. It's so easy—and so visible—to get caught up with the capital budget. It's "permanent" and you can take a picture of the result, often as not. The people budget is far more intangible—and far more important. Money isn't everything, but when you're almost finished your planning exercise this year, I urge you in the strongest words I can muster to cut the projected capital expenditures by 5% or 10% ... and put the savings into the people budget, penny for penny or billion for billion!
(Hint: This is a very, very big deal!)
100 Ways to Succeed 81 - To learn more about this author, visit Tom Peters's Website.
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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