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The EXCELLENCE 25: Master the Basics
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| Guest post by: Tom Peters |
Article Overview: Tripped over this list-and, frankly, liked it. (After a few edits.) Here it is-FYI.
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Free Download - I Hate MBAs/Redux By Tom Peters |
The EXCELLENCE 25: Master the Basics
Tripped over this list-and, frankly, liked it. (After a few edits.) Here it is-FYI. (Download the PowerPoint version here.)
1.Read.
2.Write.
3.Talk.
4.LISTEN.
5.Appreciate.
6.Kind.
7.Walk.
8.Work.
9.EXECUTE.
10.EXECUTE.
11.Relentless.
12.Enthuse.
13.WOW!
14.PEOPLE.
15.Frontline.
16.ACT.
17.Anger.
18.Band.
19.Apologize.
20.Weird-out.
21.Why?
22.Network I.
23.Network II.
24.Wired.
25.EXCELLENCE.
The EXCELLENCE 25/Expanded
1.Read. (Out study 'em. Read wide. Read deep.)
2.Write. (Clear. Concise. Compelling. Powerful.)
3.Talk. (Presentation MASTERY. Study. Practice-PRACTICE-Practice. Storytelling, mastery of.)
4.LISTEN. (Study. Practice-PRACTICE-Practice. Understand enormous-MATCHLESS power thereof.)
5.Appreciate. (Engaged. Compassionate. Appreciative always. "Thank you" rules.)
6.Kind. (Pays off big-time. K =R =P/Kindness = Repeat business = Profit.)
7.Walk. (MBWA/Managing By Wandering Around. "In touch" as fetish. Practice!)
8.Work. (Work harder than the next person.)
9.EXECUTE. (SWEAT THE DETAILS WITH MANIACAL PASSION.)
10.EXECUTE. (SWEAT THE DETAILS WITH MANIACAL PASSION.)
11.Relentless. (Keep on keepin' on. "Know when to fold 'em": NO!! Master of "Plan B.")
12.Enthuse. (Enthusiasm begets Enthusiasm. Enthusiasm moves mountains.)
13.WOW! (Knock-your-socks-off standard for positively everything.)
14.PEOPLE. (People 1st. People 2nd. People 3rd ... Great-engaged people>>Great strategy. Best bosses = Best people developers. Your people are your #1 customers.)
15.Frontline. (First-line supervisors, quality of, determine just about everything.)
16.ACT. (Most tries wins! READY. FIRE! AIM. "Blame no one. Expect nothing. Do something." "You miss 100% of the shots you never take.")
17.Anger. (Impatience. Constantly question the status quo.)
18.Band. (Small, passionate, relentless bands of people change the world!)
19.Apologize. ("I'm sorry," enormous-STAGGERING power thereof.)
20.Weird-out. (Multiple, unusual sources of information and feedback. You are who you hang out with. PERIOD.)
21.Why? (Curiosity power! Always/repeatedly ask and ask and ask: "Why?")
22.Network I. (Work like a demon on wider-deeper relationships. Think R.O.I.R./Return On Investment in Relationships. NEVER WASTE A LUNCH.)
23.Network II. ("Suck down" for success. "Real work" happens 2-3 levels "down"-master the "working underbelly" of your own/customer/etc. organizations.)
24.Wired. (Use every trick in the Internet/Co-create/Social Media book.)
25.EXCELLENCE. (The only standard. Always capitalize all letters.)
EXCELLENCE. Always.
If not EXCELLENCE, what?
If not EXCELLENCE now, when?
Article Tags: anger, big time, br 2, business profit, enthuse, fetish, kindness, mountains, passion, plan b, powerpoint version, practice practice practice, repeat business, socks, storytelling
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About the Author: Tom Peters RSS for Tom's articles - Visit Tom's website Tom & Bob Waterman coauthored In Search of Excellence in 1982; the book was named by NPR (in 1999) as one of the "Top Three Business Books of the Century," and ranked as the "greatest business book of all time" in a poll by Britain's Bloomsbury Publishing (2002). Tom followed Search with a string of international bestsellers: A Passion for Excellence (1985, with Nancy Austin), Thriving on Chaos (1987), Liberation Management (1992: acclaimed as the "Management Book of the Decade" for the '90s), The Tom Peters Seminar: Crazy Times Call for Crazy Organizations (1993), The Pursuit of WOW! (1994); The Circle of Innovation: You Can't Shrink Your Way to Greatness (1997); and in 1999 a series of books on Reinventing Work: The Brand You50, The Project50 and The Professional Service Firm50. In 2003 Tom and publisher Dorling Kindersley released Re-imagine! Business Excellence in a Disruptive Age; the revolutionary book, an immediate No.1 international best seller, aims to do no less than reinvent the business book through vibrant, energetic presentation of critical ideas. Click here to visit Tom's website Caught In the Act Believe It or Not An Original Take on Leadership The 2Bs Buffett Basics A Few Talent Lessons from the Arts Cheeky Rebelliousness |
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