Feedback Form
Entrepreneur Advice:
Tom Peters
www.tompeters.com
About Tom Peters

Tom & Bob Waterman coauthored In Search of Excellence in 1982; the book was named by NPR (in 1999) as one of the "Top Three Business Books of the Century," and ranked as the "greatest business book of all time" in a poll by Britain's Bloomsbury Publishing (2002). Tom followed Search with a string of international bestsellers: A Passion for Excellence (1985, with Nancy Austin), Thriving on Chaos (1987), Liberation Management (1992: acclaimed as the "Management Book of the Decade" for the '90s), The Tom Peters Seminar: Crazy Times Call for Crazy Organizations (1993), The Pursuit of WOW! (1994); The Circle of Innovation: You Can't Shrink Your Way to Greatness (1997); and in 1999 a series of books on Reinventing Work: The Brand You50, The Project50 and The Professional Service Firm50. In 2003 Tom and publisher Dorling Kindersley released Re-imagine! Business Excellence in a Disruptive Age; the revolutionary book, an immediate No.1 international best seller, aims to do no less than reinvent the business book through vibrant, energetic presentation of critical ideas.



Recent Article:

"The Ultimate Question"-Answered
- For more on Tom Peters visit www.tompeters.com

Our Amalfi Coast hike was overseen by Country Walkers. I'm busy writing my lengthy assessment. Views great, group great—chief guide awful, substance and style,* and I'm being generous, and hotels average to awful (Capri, view of stone wall—no shit) and food—in Italy!!!!—mediocre.

(*We had to fill in a detailed form ahead of time—food concerns, medicines, etc. Obviously confidential. Or so we thought. When the guide did the first night intros, he made semi-snide remarks about Kosher food, etc, etc. "Appalling" is far too kind a judgment; and then it went downhill.)

But forget my detailed assessment-complaining. Remember my couple of riffs on Fred Reichheld's The Ultimate Question? All you need to know about customer "service" is "Would I recommend?"

Country Walkers: a resounding "No bloody way"—so much so that I'll actively try to discourage others (e.g., with this Post).





The Ultimate Question Answered - To learn more about this author, visit Tom Peters's Website.

Like this article? Share it with your friends

Related Forum Posts Article Feedback
Article Feedback No article feedback found.
Leave Your Feedback

Related Articles Related Articles
Selling Is All About The Whys
  Make more sales by asking the right and answering the right questions that will help you establish trust and cultivate prospects.
The Hidden Importance of Listening
  While he had everything under control, the prospect asked him a question and he proceeded to explain his position and then finally answered their question. The problem with that is the order should have been reverse...
Three Questions to Increase Sales to Improve Your Business Results and Business Success
  If you could only ask 3 questions to improve your business results, what would they be?
100 Ways to Succeed #89
  The Ultimate Question ...
Mistakes and Weaknesses
  First Paragraph Of Article“What mistakes have you made since 9/11?” the press asked the President of the US. “What is your greatest weakness?” the interviewer asked Amy on The Apprentice, a TV reality show. Both had...

Related Forum Posts Related Forum Posts
Re: Bye Bye Vista Re: Bye Bye Vista
The BEST reality show is "The Ultimate Fighter" on The BEST reality show is "The Ultimate Fighter" on
Re: How do you budget your life? Re: How do you budget your life?
Re: How to Promote Your Business Online Re: How to Promote Your Business Online
Re: Is being too connected pushing your business forward or back Re: Is being too connected pushing your business forward or back
Harsh reality Harsh reality
Famous Entrepreneur Question? Famous Entrepreneur Question?
Re: Need some information on freelance jobs! Re: Need some information on freelance jobs!

Related Forum Posts Related Businesses - Evan Elite Authors
Leanne Hoagland-Smith
Are your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website


To learn more about the Evan Elite Author Program please contact us.


More Tom Peters

More Tom Peters

Re-imagine




Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

Featured Ebook


ebook Famous Entrepreneurs - Modern Empire Builders


Featured Ebook

More Evan Carmichael
More popular articles
Have A Suggestion?


Sales Lessons From Starbucks And Dell