Phone: 215.940.9255

Fax: 215.940.2583

Email: jim.brodo@richardson.com

Website: http://www.richardson.com/

Address: 1818 Market St., Suite 2800, Philadelphia, PA 19103

Over 2,500,000 professionals in over 63 countries have experienced a Richardson sales training program. Here is what some of them are saying about us:

"Quite simply the most effective sales training available in an over- crowded industry. The keys to assimilation of the learning are keeping common threads throughout all Richardson curriculum and the customization and delivery to the consumer products industry. Our sales personnel look forward to each Richardson class and we have been growing at double digits for the last four years." — COO , Leading Communications Company

"Thanks for working with me to enhance my coaching abilities. You should be proud to know that the extremely professional sessions have made a very large impact on my interactions with my team and my customers. I have been working very hard to grow and reach the next step in my managerial capabilities and you successfully pushed me over the edge. My team has been very impressed with my style over the past week as I let the team do the driving and me do the coaching and they have verbalized this with myself and my director. I plan to get more from our coaching sessions then you may believe possible. Thank you for your guidance and support as we move forward with this initiative." — Sales Manager , Internet Hardware and Software Company

"Thank you again for a productive day of training. As with most of us within the financial service/banking environment, I have had my fair share of training. Your class, hands down, was the best I've ever attended. Thank you for raising the bar in terms of my expectations on a go-forward beyond providing additional insight to client interaction.” — Vice President , Global Services Financial Services Company

Media Coverage

To support our clients in building world-class sales teams to successfully execute their business strategies.

Richardson is committed to helping sales and service professionals and their managers develop the knowledge, skills, and processes to exceed their sales goals and build lasting, profitable relationships with clients. Our end-to-end sales training solutions, in which we diagnose, design, train, and reinforce , create sales empowerment by providing the most effective solutions and tools that sales professionals can leverage 24 hours a day, 7 days a week, around the globe.

Richardson's sales training curriculum provides training for every phase of the sales cycle. We provide a total solution, and all parts of the sales curriculum are fully integrated to achieve immediate results and provide ongoing development and reinforcement.  Our programs and tools are proven and our interactive training methodology changes behavior. Sales professionals immediately apply the skills, strategies, and tools during the training and receive intense coaching and feedback.

All of our sales training programs are offered in fundamental and advanced levels.

Richardson Sales Training Curriculum*

• Selling Skills (Consultative Selling, Sales Presentations, Sales Strategy)
• Sales Management Curriculum
• Consultative Negotiations Curriculum
• Exceptional Customer Care Curriculum
• Product Knowledge Resource Curriculum

*Most of our classroom programs are also available through interactive, web-based learning, are supported by diagnostics, and all of our programs include a Train-the-Trainer option. Click on an area above to learn more about Richardson's unparalleled curriculum.

We have the privilege of working with leading sales organizations worldwide. We value our relationships with our clients and are dedicated to their success.

A representative list includes:

Our clients tell us we are unique because we deliver:

1. Results: Our impressive client metrics and the longevity of our relationships with global leaders demonstrate the effectiveness of our training solutions and why we are the industry leader.

2. Total Solutions: From Diagnostics to Design, Training, and through to Coaching and Reinforcement, we offer the critical components needed to maximize the impact of the training and create a robust sales culture.

3. Customization: Clients choose us because we provide training that is relevant to each audience while still providing core consistency across the organization. We quickly and deeply customize the content of our core comprehensive curriculum to integrate with our clients' strategies, markets, products, sales challenges, and tools. Customization allows for application during the training and contributes greatly to ROI.

4. Curriculum: Our comprehensive, modular, client-need-focused curriculum, both in the classroom and on the web, meets our clients' training needs across the board at every stage of the sales cycle, from prospecting to selling, presenting, negotiating, relationship management, and coaching.

5. Integration: We are the only provider with a thorough, consistent integration of each and every course we offer, which means our clients receive a true “building block” curriculum for reinforcement and continuous growth. Our courses truly talk to and build on each other.

6. Methodology: In the classroom, our interactive feedback methodology provides participants with intensive individual and team coaching and feedback, which results in faster , deeper behavioral change . In eLearning, this interactivity continues with tailored, continuous feedback from a personal sales coach.

7. Senior Trainers and Design Team: We have exceptional bench strength with a depth of global trainers with long tenure with Richardson with strong business and training backgrounds that add tremendous value to clients, and who live, breathe , and role model our methodologies, models, and experiences. Our design team is long tenured, talented, and creative, and partners with our trainers to ensure every program exceeds client expectations.

8. Blended Solution: No other provider offers clients so many choices, from skill training, to strategy, to over 50 hours of eLearning, which many clients have called “the best in the business.”

9. Our Clients: We have established deep , long-term relationships with Fortune 500 clients and many other industry leaders. As in true partnerships, we make each other more successful as we add value and keep them leveraging their best practices.

10. Recognition: Linda Richardson , Founder and Executive Chairman, has been recognized with a lifetime achievement award for training excellence from Selling Power magazine. She has been identified as the industry leader and has authored ten influential books on sales and sales management. Additionally, Linda and David DiStefano , CEO of Richardson, where both awarded with Training Outsourcing.com, Top 20 Most Influential Training Professionals , and Mr. DiStefano has been recognized in the Top Executive category by The American Business Awards.